Awesome Job!!!
Jeremy did an excellent job!!! I called at 10:00 and had everything installed by 1:00 p.m. the same day. Thank you for your amazing customer service!!!
By Angie D.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 691 reviews with 5 stars · Clear filters
Jeremy did an excellent job!!! I called at 10:00 and had everything installed by 1:00 p.m. the same day. Thank you for your amazing customer service!!!
By Angie D.
The technician Jeremy came to our house today to install a Smith Monitoring security device. He was very courteous and professional in explaining the many options the company offered for home monitoring. After going through the options, we decided upon the Smart+ Home system which provides a lot of great features and doesn't require a phone line to operate. The last part was the real selling point to me, as our phone line isn't on the ground floor. Jeremy quickly installed the system and ran us through the setup and use of the device. I think Sarah and I both feel better knowing that we have someone watching over our home when we aren't there. Thanks!
By Jason K.
I really appreciate the great customer service I received from Sean. He was very product knowledgeable and very detailed regarding my new alarm set-up. His experience and input made the installation very easy.
By Dinorah H.
Nice system and nice service.......
By Janet S.
Good company to do business with it I really recommand it
By Newroman L.
The technician who came out was professional and courteous. He explained everything and gave appreciated advice on my specific needs. My home is now secure!!!
By Melinda McGuire A.
I had my system installed a few months ago, and to date I am very happy and satisfied with the service. The team that installed my service were very knowledgeable and the technician was very skilled. I appreciate the great customer service I received from the start with the initial call to the end as my system was completely installed. Thank you Smith! Diana Acosta San Antonio, Tx
By free8228osf
Great service and very responsive. Flexible schedule to work with.
By Grace L.