What a great deal for your money, then won me over!
It was wonderful to find a company that was willing to hear my problems with my system at the time and with no hesitation fixed all my problems and provide excellent service!
By monica
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 691 reviews with 5 stars · Clear filters
It was wonderful to find a company that was willing to hear my problems with my system at the time and with no hesitation fixed all my problems and provide excellent service!
By monica
Getting an alarm system is a tiring experience, but with Smith monitoring the experience was welcomed. Chance was my representative and he was very knowledgeable about the new technology thats available today. I was very pleased with the pricing plans available and the service technician was very professional. Thanks from the Jones family.
By Melvin Jones S.
Pete was extremely thorough and explained the system perfectly. He laid out all of our options and helped us customize the security system based on our needs and concerns. All in all, it was an excellent service experience and I would recommend Smith Monitoring to anyone.
By Jessica S.
Everything was great service and on time.
By Ivan Z.
Professional service and quick installation.
By Theodore E. T.
Our technician was quick and friendly. He was very informational and willing to assist in all of our security needs. He showed us all of the benefits of our system and was able to get the job done quickly and effectively!!
By Ashley Vander H.
I have a wireless dog fence and after install At&t Digi-Life said system wasn't working due to my wireless dog fence system. I was quite upset of course and called Smith who came out SAME day I called them and installed there's. Smooth, easy and no fuss:) Now dealing with AT&T is another story. Haha
By Jessica Lee M.
I found the installers to be highly trained and very accomodating. Dr. Charles Salter
By Charles S.