Great experience
Showed up on time, reviewed paperwork, discussed installation options & then quickly did install
By Karen
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 69 reviews with 4 stars · Clear filters
Showed up on time, reviewed paperwork, discussed installation options & then quickly did install
By Karen
Friendly, and straight forward, Tech, and paperwork was not overwhelming. After shopping several companies they after a pretty good deal which included 3 months free. Installer was a few minutes late but did call during the time frame to let me know he was on the way.
By Gem A.
Day 1 of installation and so far so good. The tech did a good job going over the contract, letting us make choices as per installation and providing needed information. Nice guy and good discounts too!
By Tee S.
Very pleased with my choice in home security systems. They showed up in the time frame specified and terms were as discussed on the phone. Great company.
By Ken M.
Ricky was on time and professional. He did a great job on the install.
By Kacey T.
installer and assistance were very knowledgeable and helpful during the transferring of our home monitoring system.
By Christina S.
My Tech was very professional and very helpful. Thanks so much for your help.
By Evelyn
Never like being up sold to, but knowledgeable rep. helped us see the needs that would be met by having the added features. Of course time will tell our real satisfaction level but as of now we are very pleased with the service and product.
By Monyel P.