Review company
Awesome personnel in knowledge and customer service
By J W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 691 reviews with 5 stars · Clear filters
Awesome personnel in knowledge and customer service
By J W.
The tech has done an awesome job with helping me and my family understand the security system
By shukietha
It was time for an upgrade on my old system and I really wanted to find the best company and of course the best deal. After doing some research, Brock was able to obtain a great rate and the exact setup that I wanted. Pete was able to come out the next day and install my system. He was very knowledgeable and extremely professional. He had patience with all of my questions and I just love my new system. Thanks Smith Monitoring!
By Linda S.
Very pleased that our tech was on time and knowledgable about our new system. Daniel was personable and easy to work with. He explained all parts of the install and how the system works. We are looking forward to being secured!
By Julie
Our experience with Smith Monitoring has been great, this is the first time we have worked with a home monitoring company.
By Ronda R.
Called and they came out the same day for the install. Very professional and did a great job. I would highly recommend Smith Monitoring!
By Ben
helpful explained everything. nice and courteous
By dawn A.
Really helpful from the start to finish.
By Hideyuki O.