I believed this company is fraudulent
I believed this company is fraudulent Beware
By Julio
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
134 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We pride ourselves in bringing natural and steroid-free Eczema and Psoriasis Herbal Cream to the market.
Smiles And Joys Care (smiles-and-joys.com) has 134 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 78 reviews with 1 star · Clear filters
I believed this company is fraudulent Beware
By Julio
Do not waste your money buying from this company. First order arrived fine and have to say the product works really well. I placed a second larger order which never arrived despite receiving notification that it had. I sent too many emails regarding my refund but they ignore me all the time, the product works really great but the company stinks.
By Guillermo R.
This cream is advertised as steroid free when it actually does contain steroids. Very dangerous and misleading.
By Karys
Do not waste your money buying from this company. First order arrived fine and have to say the product works really well. I placed a second larger order which never arrived despite receiving notification that it had. Despite numerous enquiries to customer services I still haven't had a response. Any attempts to comment on Facebook - comments mysteriously dissappear. Steer clear.
By Joanne F.
Be warned, do not waste your money. I placed my order on 14 October and as at 9 December I still have not received it. I have contacted them numerous times requesting a refund and they keep telling me to wait and refuse to give a refund. Think twice before ordering.
By Tim C.
Will never order again im still waiting on package i ordered it on 7th October its now end of November !! I ended up buy other products elsewhere which got delivered ages ago
By Sharon M.
DO NOT BUY THIS PRODUCT IT 100% CONTAINS STEROIDS. I have used it for years and now have to come off it because I have realised it contains steroids. Many studies have confirmed this.
By Ashleigh M.
After making an order I could not leave without making another purchase. First order received quickly, but still waiting for my more expensive purchase. In touch by messenger telling me to fill in a form. I do this with every detail required absolutely nothing happens. Now sent three requests.
By Colin D.