Best customer care
Best customer care
By Atukunda J.
Response from smileie.com· Apr 6, 2026
Thank you for your feedback. We’re glad you had a positive experience with our customer care team.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,056 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smileie provides high-quality custom clear aligners at a fraction of the cost of traditional braces. Enjoy expert-designed treatment from the comfort of your home with faster, more convenient results.
smileie.com (smileie.com) has 1,056 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,056 approved reviews, newest moderated first
Best customer care
By Atukunda J.
Response from smileie.com· Apr 6, 2026
Thank you for your feedback. We’re glad you had a positive experience with our customer care team.
Great customer service, very helpful and personable
By Sofia D.
Response from smileie.com· Apr 6, 2026
Thank you for your feedback. We’re glad our team was helpful and provided a personable experience.
Great customer service with an expert! Tbee rep took lots of time and made sure I got the process right. A+
By Eric
Response from smileie.com· Apr 6, 2026
Thank you for your feedback. We’re glad our team took the time to guide you and ensure the process went smoothly.
Very professional and helpful experience with the dentist when I needed assistance with creating my impressions.
By customer
Response from smileie.com· Apr 6, 2026
Thank you for your feedback. We’re glad the dentist provided a professional and helpful experience while assisting you with your impressions.
I was having trouble getting the correct impressions and Dr. Arooj hopped on a zoom to successfully help me. She gave great tips; while making sure I had the tray in correctly every step of the way.
By Karen K.
Response from smileie.com· Apr 6, 2026
Thank you for your feedback. We’re glad Dr. Arooj was able to guide you step by step and help you get your impressions correctly.
Easy and affordable allignment! Communicate with their team was the easiest part!! I wanted to start the new year with straight new teeth, so I started the process in August, and it worked like a charm!
By Taylor R.
Response from smileie.com· Apr 6, 2026
Thank you for your feedback. We’re glad the process was easy, affordable, and that our team made communication simple for you.
He was very pleasant, patient and knowledgeable. My only suggestion is to have him film himself explaining and demonstrating the whole process and post a link to it on the website.
By Jennifer H.
Response from smileie.com· Apr 6, 2026
Thank you for your feedback. We’re glad he was pleasant, patient, and knowledgeable, and we appreciate your suggestion for improving guidance materials.
Arooj was the biggest help with doing impressions. I suggest everybody that uses the product to do a free consult with the people on this team, as it was very beneficial.
By Cody
Response from smileie.com· Apr 6, 2026
Thank you for your feedback. We’re glad Arooj was able to help and that you found the consultation beneficial.