Hopeful after SD
Found this company after smile direct shut down—will begin aligners soon. Hoping for a better outcome!
By Lisa A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,056 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smileie provides high-quality custom clear aligners at a fraction of the cost of traditional braces. Enjoy expert-designed treatment from the comfort of your home with faster, more convenient results.
smileie.com (smileie.com) has 1,056 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,056 approved reviews, newest moderated first
Found this company after smile direct shut down—will begin aligners soon. Hoping for a better outcome!
By Lisa A.
Zack addressed all my queries professionally, patiently and put me at ease. Looking forward for my Smileie journey :)
By Pritish
For a company as big as them they really do work with you. Great customer service.
By khairullah K.
My Smileie experience has been fabulous so far. I'm on my way to straighter teeth and a brighter smile by using the nighttime aligners. I switch out the aligners every 2-weeks and it's great to see the progress. There is always someone to help if I have any questions. I have recommended Smileie to friends and family members who are also looking to straighten their teeth.
By Anonymous
Dr. Jawad Elahi was very helpful. He provided easy-to-understand instructions and helped me along even when I made mistakes during the impression-taking process. We had to do it twice before it worked, and he was kind and patient throughout the experience. Highly professional, kind, patient doctor.
By Allen R.
So far so good. This is not a review for overall treatment, however, my first online chat and meeting with then was great. I ordered with no issues and price point is awesome.
By Brittany
Dr. Jawad was very informative and patient while we had our impression mold teaching session after we were unable to get our first two tries right. The written directions didn’t have enough of the specifics that we needed—and Dr. Jawad provided with both verbal instructions and excellent demonstration—which gave us everything we needed to make the impression turn out well. I HIGHLY recommend that you create a YouTube video with the same instructions and details, so that people in the future will have more success with their initial impressions.
By stewart
Just an excellent experience. Very professional, patient and positive. She worked hard at putting me at ease and making sure I understood what I was doing. I really appreciated it.
By PL