Smile BrilliantReviews of smilebrilliant.com

First, they tell you to mix the 2 night guard impression material for 60 secs. Do that, and it's so hard you won't get an impression. Say something to smile brilliant, and they'll lie and say they never had that problem. Then, I take two pictures and send to them before shipping, and they say everything is great, ship them. Then, when they receive them, they say it won't work because the wisdom tooth will not fit inside of the tray they send out. F*** this place, go to your f***ing dentist and pay what they really cost if you don't want to f*** with lying cock gobblers that take your money and waste your f****** time

I ordered a water flosser that simply does not work, and simply needed a replacement one. Their customer service is horrible!" I have left my name n phone number and even attempted to chat on line (May 23, 24,27 and 31) but no agents are online at this time n no one is returning calls, and Ive tried for two weeks!! As a GEHA member, I deserve better service than this!! So if you're looking to purchase from this company, save your money, you won't receive quality service, spend your hard earned money elsewhere!!

Awful product. Received and product is way too tight. After asking them to fix it, they simply responded back asking me to send it back at my cost of shipping to receive a refund. They simply could have offered to remake them instead of wasting everyone's time.

I ordered a set of 4 ULTRA-DURABLE NIGHT GUARDS and the tray was too narrow for my mouth. I requested a wider tray and while they sent a new tray within a week, it was the same tray I received in the original order. After asking for a refund and offering to ship the order(s) back, they asked that I ship them back (I would have to pay for shipping). If you don't know what width your mouth is or suspect that you have a wider than normal mouth, don't go with Smile Brilliant.

Sent back my mold impressions and then complete silence - have emailed, tweeted, DM'd, raised support requests, called and left messages - all to no avail. I've basically paid $159 for absolutely nothing.

Hello, I am very disappointed in the business practices of Smile Brilliant. They are completely ignoring my requests for support. I ordered the deluxe night guard system with 4 night guards on November 12. I paid $214.00, including $35 just for expedited shipping. I paid extra to have these mouth guards come as soon as possible because I am leaving the country on December 5. My order number is #733669. I received my impression kit, and mailed it back as soon as I received in on November 18. It is now December 2, two weeks later and I have received nothing. I have called the company and left a voicemail. I have sent emails and contacted them through the website. They are not responding to my message. I desperately need this mouth guard because I will be out of the country for three months and my TMJ is getting worse every day. I am completely disappointed in this company, its business practices, and its inability to communicate with its customers. I will be demanding back my $214 immediately and will take my business elsewhere. I strongly advise anyone else against ordering from this company.

I've been waiting almost 7 months and nothing I paid for has arrived. As I have a photoshoot coming up I now have to find another place to purchase or pay again again at the dentist which is so annoying as I already paid 7 months ago. Customer service is useless and unhelpful. Don't waste your money.

Really disappointing. Product took over 2 months to deliver and was clearly a poor quality product. They did not honor the 45-day guarantee advertised on their website. Terrible product and worse customer service.