Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
1,940 reviews
SmileactivesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Smileactives (smileactives.com) has 1,940 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
1,940 approved reviews, newest moderated first
Great.The tooth paste work
By Joyce L Mckissic W.
Response from Smileactives· Jul 9, 2026
We’re so happy to hear this, Joyce! It’s wonderful to know that your Smileactives routine has become a positive part of your day, and we’re thrilled that our products are helping you feel more confident in your smile. Thank you for choosing Smileactives!
Very happy with the product, which works well with my blue-light vibrating toothbrush. I've been using it for nearly 6 months. now. My teeth have never looked better, despite being a heavy coffee and red wine drinker. Does especially well with my favorite Colgate toothpaste.
By kelly J.
Response from Smileactives· Jul 9, 2026
We’re grateful you shared your experience with Smileactives, Kelly! It’s great to hear how well the product complements your routine and helps you maintain the results you enjoy. Thank you for being part of the Smileactives community.
I was frankly, surprised at the change in the color of my teeth using this product. I wasn’t expecting miracles but was surprised seeing the change from yellow to white. I’ve been at it for 2 months and realize I have further to go. It’s not a miracle product but it works as advertised. You have to stay with it and be patient. It took me years to get where I was before I started. Very happy with this product and looking forward to the success as I enter the next 2 months.
By Jay S.
Response from Smileactives· Jul 9, 2026
We truly appreciate your feedback, Jay! We're happy to know Smileactives has been helping you move toward the results you want. Your patience and consistency make all the difference, and your trust in Smileactives means a lot to us.
I've cancelled twice and they keep charging my card. My login doesen't work any longer and support hasn't answered. To make matters worse, they responded with canned comments telling me to call a 800 number. I have done this TWICE and keep getting billed. Deal Smile Creatives: You are missing the whole point. Your forced subscription model isnt ethical and your reviews reflect that. You have a choice - you can actually respond to the market and adjust your billing and customer service model or you'll likely be shut down all together.
By Aaron F.
Response from Smileactives· Jul 9, 2026
We're sorry to hear you're having trouble accessing your account and we understand your frustration, Aaron. Our goal is always to provide a transparent and positive experience. Our Customer Care team would be happy to review your account, explain the billing details, and assist with any changes needed. Kindly contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM, so we can assist you directly.
Does not work. I have tried numerous times to cancel and you are still taking money out of my account.
By customer
Response from Smileactives· Jul 9, 2026
We're sorry to hear that you're not getting the results you were hoping, Shawna. We understand your frustration and appreciate your feedback. Our goal is always to provide a transparent and positive experience. Our Customer Care team would be happy to review your account, explain the billing details, and assist with any changes needed. Kindly contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM, so we can assist you directly.
They should stay in contact with their customers for complete satisfaction and the money back guarantee. I have been very disappointed in the results of these products.
By Bill B.
Response from Smileactives· Jul 9, 2026
We’re sorry to hear that your experience wasn’t what you expected, Bill. Results can vary depending on individual smile conditions and consistency of use. For the best opportunity to achieve results, we recommend using the recommended amount of gel twice daily and brushing for a full 2 minutes each time. Our Customer Care team would be happy to help. Kindly contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM, so we can assist you directly.
I’m out. Hard to cancel your subscription
By Pamala
Response from Smileactives· Jul 9, 2026
We understand your frustration and appreciate your feedback, Pamala. Our goal is always to provide a transparent and positive experience. Our Customer Care team would be happy to review your account, explain the billing details, and assist with any changes needed. Kindly contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM, so we can assist you directly.
I cannot get into my account to update my subscription. I have tried to reset my password multiple times but the email to reset my password never comes through, even into my junk mail. The product is great but I don’t need a regular subscription at this time.
By Josie
Response from Smileactives· Jul 9, 2026
We're glad to hear you're enjoying the product, Josie. We're sorry for the trouble you experienced while trying to manage your account. Our Customer Care team would be happy to help you with your account. Kindly contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM, so we can assist you directly.
