Fixing my issues & concerns promptly!
Fixing my issues & concerns promptly!
By Katrina G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
12 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartWheels is a smart GPS tracker that helps families and businesses drive safer. Monitor teen drivers or manage fleets with real-time tracking, safety alerts, and full control.Every family faces different driving concerns. Maybe you're guiding a new teen behind the wheel, or keeping an eye on an older parent. SmartWheels makes it easier by showing you where the car is, how it's being driven, and when it needs attention.Managing a fleet means constant trade-offs — one vehicle stuck in traffic, another overdue for service, and a third burning fuel while idling. Whether it’s five vans or five hundred trucks, SmartWheels gives you the visibility to stay in control.
SmartWheels GPS (smartwheelsgps.com) has 12 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
12 approved reviews, newest moderated first
Fixing my issues & concerns promptly!
By Katrina G.
I bought the SmartWheels Magnetic Tracker for my car and have been really happy with it. Setup was easy, although I initially couldn’t get the location to show. Support got back to me quickly and pointed out that Bluetooth needed to be enabled. Once I turned it on, everything worked. I also like that it’s magnetic, so I can move it around and place it in different spots. The app is easy to use, and the Drive feature was a nice surprise. It tracks my trips using my phone’s GPS and gives me a summary of my driving. I didn’t expect to use it much, but I’ve actually found it pretty useful.
By Uday
My tag device is perfect for what I need it for. It’s small and barely noticeable. Highly recommend this product
By Daniel G.
Friendly customer support and very prompt!
By Wayne L.
Stopped working. Did not tracking my 87 years parents car as advertised. Kept losing connection. They did not even fix problems when i brought it to their attention. Ending up canceling it because i did not want to continue paying for something that did not work. They did not even offer refunding monthly fee. But they do want the tracker back even though I bought it on Amazon. But have not sent me a box or return label.
By Grace
Response from SmartWheels GPS· Jun 15, 2026
Hi Grace, We're extremely sorry to hear about your experience with our SmartWheels OBD product. We completely understand how frustrating it is when a device doesn't perform as intended, especially when it involves keeping track of a loved one's safety. We're continually working to improve our products, app, and support, and have also recently launched a range of other solutions we hope you'll consider in the future.
I like the new update. Everything I need, I can see.
By Customer
I was looking for a gps tracker to track my car and found Smartwheels with an excellent offer. Set up was easy and getting some good information in the app.
By John
Using the tracker for my car for about a month now, it works as expected. Set up was simple and I can see the trip details through App. Good one for families.
By RB