Todo muy controlado para mi
Todo muy controlado para mi
By Raymond H.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
113 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Small family company making FreezeFreeHose heated water hoses, Add-A-Stat, Plasti-Duk brand decoys and Neumann & Bennetts brands. Selling supported products.
SmartTechProducts (smarttechproducts.com) has 113 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 104 reviews with 5 stars · Clear filters
Todo muy controlado para mi
By Raymond H.
Excellent customer service! Called a few times before placing my order ans was greeted by woman (sorry don't remember your name) who was very helpful and answered all my questions on each call. Oh yeah ..the hose :) Very good quality and works just as described. Thank you for being there.
By WRP
Response from SmartTechProducts· Jan 15, 2021
Thank you! We appreciate the wonderful feedback. Our FreezeFreeHose should handle your cold weather to keep the supply of water flowing for you.
I ordered these items: Heated Water Hose - FreezeFreeHose and Add-A-Stat Thermostatic Controlled Outlet. They both are working great! The Add-A-Stat turns on at 35* just as stated. And turns off at the right time too. Thank you for this product! I highly recommend these 2 products.
By Vicky B.
Response from SmartTechProducts· Dec 12, 2020
Thank you for the great review! We appreciate your business.
Had an issue with the heated water hose and was replaced at no charge. Its nice to deal with an American company who stands behind their product
By Rob
Response from SmartTechProducts· Dec 2, 2020
Thank you for the wonderful review about our 25 foot FreezeFreeHose. We appreciate your business. Sincerely, SmartTechProducts
I appreciate you standing being your product. Quality made and working very well so far. Top notch customer service. Great product. Thank you
By CandorT
Response from SmartTechProducts· Dec 1, 2020
Thank you for your great review on our 30 foot FreezeFreeHose. We appreciate your business. Kindest Regards, SmartTechProducts and makers of Add-A-Stat
Impressed with the Smart Thaw, so far. Will need to wait until we receive a frost warning. Good customer service in answering some questions about installation. Shipping and delivery was outstanding - Ordered on a Friday and received on following Monday.
By David
Response from SmartTechProducts· Dec 1, 2020
Thank you for the great review. We appreciate your business. We also sell FreezeFreeHose Sincerely, SmartTechProducts
I called & Sharon was able to locate the size of heated hose that I needed for my travel trailer. I was able to drive right over & get what I needed. Competitively priced & my pleasure to do business with a locally owned company. (Don’t forget if you want your logo painted..) I would highly recommend
By Purpod
Response from SmartTechProducts· Dec 26, 2020
thank you so much for the wonderful rating. We appreciate your business. Sincerely, SmartTechProducts makers of FreezeFreeHose
My experience with SmartTechProducts was great! I had and issue with a few of the freeze free hoses and called to figure out the warranty on them. I was able to reach someone right away and got replacements ordered. They paid for return shipping of the defaulted hoses and sent the replacements right away. They contacted me to make sure i had received the shipping label. They wont leave you hanging!
By Bryan
Response from SmartTechProducts· Nov 14, 2020
Thank you for the great review. We appreciate your business and purchase of several FreezeFreeHoses at different lengths. Sincerely, Smart Tech Products.