Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
113 reviews
SmartTechProductsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Small family company making FreezeFreeHose heated water hoses, Add-A-Stat, Plasti-Duk brand decoys and Neumann & Bennetts brands. Selling supported products.
SmartTechProducts (smarttechproducts.com) has 113 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 104 reviews with 5 stars · Clear filters
I received everything I ordered in good condition. This company tries to connect with their customers personally. It is an American company and looks like they only handle American made products. I recommend them
By Charles B.
Response from SmartTechProducts· Apr 25, 2022
Thank you so much for the wonderful review, SmartTechProducts makers of FreezeFreeHose
Very happy with the quick delivery of the SmartTech Freeze Protection Valve for my solar hot water panel. I tested both valves that I received and they open and close at the advertised temperature.
By David P.
Response from SmartTechProducts· Apr 5, 2022
Thank you so much for purchasing our SmartThaw and the great review. We appreciate your business at SmartTechProducts
Excellent hose and customer support and service.
By David B.
This hose is fantastic, keeps my water from freezing on my RV
By Kathryn L.
Awesome service
By Christine Q.
Response from SmartTechProducts· Nov 11, 2021
Thank you purchasing our FreezeFreeHose and the great 5 Star review.
Great service awesome product best heated hose out there.Period.
By Shafer R.
Response from SmartTechProducts· Nov 4, 2021
Thank you for purchasing our FreezeFreeHose, and the great review! We appreciate your business.
Finally received my hose after waiting, for what seemed forever, for them to get back into production after their mishap. Am currently trying it out in 30 degree weather and so far seems to work as advertised. Looks to be of high quality and made in the USA!
By Stanley T.
Response from SmartTechProducts· Nov 3, 2021
Thank you so much for purchasing our FreezeFreeHose IV. Thank you for the great review. We stand behind our made in USA products with a One Year Warranty.
This company has great customer service and they stand behind there products. I would highly recommend SmartTechProducts. I am a happy buyer!
By Larry O.
Response from SmartTechProducts· Oct 29, 2021
Thank you Larry for being a great FreezeFreeHose customer, Sincerely, SmartTechProducts
