Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
554 reviews
Smart RetractSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Retractable safety products for children, dogs or cats. Extremely durable retractable baby gate or retractable pet gate, use anywhere including the top or bottom of stairs, indoors, or outdoors. Safe and easy one hand operation, locks open or closed. ...
Smart Retract (smartretract.com) has 554 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
554 approved reviews, newest moderated first
This gate is fabulous I would recommend to all my friends and family thank you
By Rhonda F.
Response from Smart Retract· Nov 23, 2019
Hi Rhonda--thanks for the fabulous 5-star review, and for recommending it to all your friends and family! Deanna at Smart Retract
This fit the bill perfectly to keep our dog and cat out of the living room as one of said animals likes to pee on my expensive rug. It’s easy to install and relatively see through so you still get to see the living room. It was kind of pricey but it seems to be of good quality.
By Helen R.
Response from Smart Retract· Nov 23, 2019
Hi Helen—thanks for your perfect review. The old adage of “you get what you pay for” is very true here as well. Retract-A-Gate offers the best balance of features and security of any gate in its class. Thanks, and let us know if you have any questions. Deanna at Smart Retract.
I love our retractable gate on the deck. It was easy to install and keeps my dogs on or off the deck.
By Customer
Response from Smart Retract· Nov 23, 2019
Hi and thanks for your 5-star review! Retract-A-Gate is perfect for indoor or outdoor use. It has been extensively tested in wet rainy seasons and hot dry summers, plus outside during a full northern winter with flawless results. Thanks, and please let us know if you have any questions. Deanna at Smart Retract
Great product. Exactly what I was looking for.
By Maxine
Response from Smart Retract· Nov 23, 2019
Hi Maxine--thanks for your great review! Please let us know if you ever have questions. Deanna at Smart Retract
Excellent value, very functional product
By Robert
Response from Smart Retract· Nov 23, 2019
Hi Robert--thanks for your Retract-A-Gate 5-star review! If you ever have any questions, please contact us at [email protected]. Deanna at Smart Retract
Retract-A-Gates are versatile, extremely strong, washable, attractive and best of all made in the USA. I own & operate a childproofing business, GooGooProof-Childproofing Services, serving Greater Seattle region. I’ve mounted as many as 35 of these gates in the last six months. The installations were in many different types of homes with various stair designs. All of my clients were very pleased with the product. Here are some pics of a few projects.
By GooGooProof- Childproofing S.
Response from Smart Retract· Nov 23, 2019
Hi—thanks for your awesome Retract-A-Gate review! Deanna at Smart Retact
I purchased two retract-a-gates so that we could stack them on top of each other to keep our cat from bothering us in the middle of the night. Using his claws and general athleticism, he was able to climb over them, even though they were stacked.
By LM
Response from Smart Retract· Nov 22, 2019
Hi—the issue you described is unusual and we’d like to help you out. Please send an email to [email protected], so that we can help solve the problem. Thanks, Deanna at Smart Retract.
Way too expensive for what we got. Spend several hundred dollars to "upgrade" and keep our dogs contained and they don't even do that. One dog just slips underneath. The anchors keep ripping out of the wall so my husband bought heavy duty anchors and they STILL get ripped out. I had such high hopes for these gates and have been severely disappointed.
By Megan C.
Response from Smart Retract· Nov 22, 2019
Hi Megan—we are sorry to hear you are having issues using the gate with your dogs and with installation. These issues are not typical, and we should be able to help you out. Please contact us at [email protected], so we can help with the solution. Thanks, Deanna at Smart Retract.
