Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
574 reviews
SmartpressSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Smartpress (smartpress.com) has 574 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 509 reviews with 5 stars · Clear filters
Perfection - I am so pleased with my order and the communication from the team throughout order. My items came so high quality. Would recommend this business to everyone and plan to use smartpress for years to come!
By Rad
Response from Smartpress· Sep 9, 2026
Wow, thank you! Knowing you plan to trust Smartpress with your projects for years to come means so much to us. We’re thrilled you loved the quality and your experience with our team! 💙
The staff at Smartpress was responsive and communicative. They turned around my project fast! Plus the end product is great and high quality. Working with them is easy!
By Sue D.
Response from Smartpress· Sep 9, 2026
Thank you so much! We’re thrilled to hear our team made the process easy and kept things moving quickly. Even better that you loved the final quality! 😊
It is so easy to get a job done. And the choices of what can be done are astounding. The product came out wonderful. It was fast. The only thing I wish is that the pickup be more central to the Twin Cities.
By Daniel S.
Response from Smartpress· Sep 9, 2026
Thank you, Daniel! We’re so glad you enjoyed the variety of options, fast turnaround, and your finished product! We appreciate the feedback on the pickup location and hope to work with you again soon!
The quality was perfect and the time for turnaround was fantastic, Thank you
By customer
Response from Smartpress· Sep 9, 2026
Thank you! We’re so glad the quality and turnaround exceeded your expectations. We appreciate you choosing us!
The process was simple, great artwork! Good value
By Ms amy G.
Response from Smartpress· Sep 9, 2026
Thank you! We’re so glad you found the process simple and were happy with the quality and value. We appreciate you! 😊
Fast & Everything was perfection! Easy to work with, great range of product, will use again.
By Jen
Response from Smartpress· Sep 9, 2026
Thank you so much for the wonderful review! We’re thrilled to hear everything was fast, easy, and turned out perfectly. We truly appreciate your business and look forward to printing for you again! 😊
I ordered the 3 fold Brochures for the first time and the quality of the product was excellent. The people I worked with on my order, were amazingly patient with my wrong sized files and sent very timely and clear responses to my questions. Overall a good experience and will be coming back for other others!
By Khatia E.
Response from Smartpress· Sep 4, 2026
Thank you so much! We’re happy your first brochure order turned out great & we could help get everything sorted and keep you informed along the way. We look forward to helping with your next project!
When ordering with an iPhone I usually have problems…but the Smartpress team works to make ordering a breeze. Cartwheels or not I think Smartpress rocks! Thank you so much! 😊
By Melody
Response from Smartpress· Sep 4, 2026
Thank you ! We’re glad our team was able to make the ordering process a breeze, but we also hear you on the challenges when ordering from an iPhone and appreciate you mentioning it. We’re always looking for ways to make the experience better on every device. Cartwheels or not, we’re thrilled to have you as a Smartpress customer! 🤸😊
