Wonderful experience from A-to-Z
Wonderful experience from start to finish! Big fan of customer service from actual human beings. Thank you so much!
By Sarah
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
574 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Smartpress (smartpress.com) has 574 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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Wonderful experience from start to finish! Big fan of customer service from actual human beings. Thank you so much!
By Sarah
My organization publishes an annual journal and everyone I've worked with at Smartpress each year is fantastic and super helpful. I always get a great-looking product.
By Lori
Excellent print quality, easy-to-use interface and speedy service. Smartpress is awesome!
By Lulu T.
The customer service was exceptional and the actual material that the products were printed on was much higher quality than I expected. I did have some trouble navigating the site to select exactly what I needed, but I'm very happy with what I received.
By Janet E.
My third time using Smartpress for printing greeting cards... fast, quality work!
By Katelyn
Everything from start to finish was so easy and smooth. Customer service was incredible, and the quality of the books is exquisite. I will DEFINITELY use SmartPress again and recommend them to everyone I know!
By Brittany D.
From beginning to end, Smartpress made ordering my holiday cards a breeze. It was my first time using them and help was immediately available. The final product arrived on time and looks amazing! There is a photograph on the front of the card and the quality is terrific. I'll definitely use Smartpress again!
By Lisa
What a great experience! This was my first time ordering items for my business & I’ll keep ordering from them moving forward. The assistance is great, quick & informative, when help was needed. Pickup process was smooth and my order turned out great! Only thing id change is a info area about thickness of cards in layman’s when ordering but with how efficient their chat assistance is I should’ve just asked.
By Archie