Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
574 reviews
SmartpressSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Smartpress (smartpress.com) has 574 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 509 reviews with 5 stars · Clear filters
Super easy to order, excellent quality when received, clear and updated communication the entire time!
By Alysha
Response from Smartpress· Jul 8, 2026
That is what we love to hear! Thank you so much for this review. We appreciate you!
Great work thanks
By Julia
Response from Smartpress· Jul 8, 2026
You're welcome! Thank you for the 5 stars!
It looked exactly like I was expecting; great job!
By DAVID
Response from Smartpress· Jul 7, 2026
That is so great to hear! Thank you for the great review!
Smartpress is genuinely a fantastic company to work with! From start to finish, the process was seamless. I was able to upload my artwork, receive a proof, and have my sign printed and shipped within 72 hours. As my sign was larger than standard, the team even reached out to confirm I was comfortable with the additional shipping cost before proceeding, which I really appreciated. They packaged the sign with great care. Unfortunately, it arrived with a slightly bent corner, but their customer service was exceptional. They responded quickly, resolved the issue without hesitation, and made the whole process completely stress-free. I'm already working on another sign and won't hesitate to have Smartpress print it as well. I'm so glad I found them and would happily recommend them to anyone looking for high-quality printing backed by outstanding customer service.
By Veronica H.
Response from Smartpress· Jul 6, 2026
Thank you so much for taking the time to share such a thoughtful review! We're thrilled to hear you had a smooth experience from start to finish and that our team was able to keep you informed throughout the process. While we're sorry your sign arrived with a bent corner, we're glad we could resolve it quickly and make things right. It means a lot to know you've trusted us with another project already. We truly appreciate your recommendation and look forward to printing your next sign!
Excellent quality and was delivered very quickly! I made custom bookmarks for a friend’s birthday who is started a new business. She loved them!
By Caroline
Response from Smartpress· Jul 6, 2026
Thank you so much! I'm glad we were able to help you gift your friend something so meaningful.
Super quick turn aroung & everything arrived looking beautiful! Very easy to order.
By Terresah
Response from Smartpress· Jun 26, 2026
Thank you so much for this! We appreciate you!
I was impressed with the price, quality, and speed
By Nick
Response from Smartpress· Jun 24, 2026
Providing great quality, fast turnaround, and a fair price is always our goal. We're so glad we hit the mark for you. Thanks for the awesome review!
A little book. Done right. Done fast.
By Don
Response from Smartpress· Jun 24, 2026
That is so good to hear! Thank you for your support and the great review!
