Great experience working with them
Great experience working with this company. Dorian was great!!! Highly recommend
By Lauren G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
87 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smart Loan Aid is here to guide you through the complex world of student loans. We provide educational resources and technology-driven guidance to help you understand and evaluate available repayment options.
Smart Loan Aid (smartloanaid.com) has 87 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 86 reviews with 5 stars · Clear filters
Great experience working with this company. Dorian was great!!! Highly recommend
By Lauren G.
Thank you so much for taking out the time and effort with me.
By Cheryl G.
I worked with Dorian and he really made this process fast and easy. He answered all my questions in a way I could understand it and was very helpful and patience with me during the process . 10 out of 10 with the service provided .
By Sean
I’m very happy with this company they gave me a huge peace of mind I can now sleep and not have something nagging my mind all day! I would recommend them to all family and friends hands down! Thank you so much!!
By Diana G.
Dorian , made me feel so comfortable and was so patient with me ! He was such a blessing I highly recommend this company and Dorian. Skylar Nicole
By Skylar E.
Dorian was the best. He handled my situation super fast. He was courteous and very informative. Highly recommend!
By Daniela D.
Shelly has been so easy and nice to work with. She explained everything clearly and did all the stressful part for me. Thank you Shelly
By Wendy R.
What made my experience so great was the wonderful agent I got his name was Dorian he made me feel like I was actually person and not just another number being add to the computer sheet and he was just a great guy and very helpfull to my situation.
By Cylas B.