Very helpful.
Very helpful. Dorian was so helpful, and got me the help I needed very quickly indeed 😄
By Tom
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
87 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smart Loan Aid is here to guide you through the complex world of student loans. We provide educational resources and technology-driven guidance to help you understand and evaluate available repayment options.
Smart Loan Aid (smartloanaid.com) has 87 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 86 reviews with 5 stars · Clear filters
Very helpful. Dorian was so helpful, and got me the help I needed very quickly indeed 😄
By Tom
I was really nervous about my student loan going into default, but Shelly was so kind and reassuring. The process took less than 30 minutes, and now I have a student loan payment I can actually afford!
By Rebecca T.
Dorian has been absolutely brilliant. I feel like I can breathe again and trust that I am getting the support that I need to get my student loans resolved. An absolute amazing experience so far
By Emily
Shelly was such a blessing. She was awesome and had a great interaction with her. Highly recommended
By Zach
Dorian was extremely helpful with explaining the process down to every single detail. His patience, attention to detail, and honesty made this experience very comforting and for that I am thankful and confident in moving forward with this process.
By Alphonso
She was awesome! While things were being processed we had good conversations which made it more personal and felt she was on my side!
By Torie P.
This company is awesome! I have been working with a provider by the name of Shaquon P. she is a Godsend. She helped me to get my student loans rehabilitated. Very kind and understanding of my financial hardship. The process was smooth and fast. I’m very thankful!
By Mia
Shaquon Peterson was very professional and helped with any qustions that I had. She went over and beyond to make this as easy as possible
By Susan