Very friendly and helpful experience
Very friendly and helpful experience. Everything about my situation and the process was explained clearly and in a way that was easy to understand.
By Richard V.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
10 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smartlending is a trusted leader in financial services, dedicated to simplifying the complex world of personal loans. We understand that navigating today's loan marketplace can be overwhelming, and we're here to guide you every step of they way. With a passion for transforming lives, we empower Americans to overcome financial challenges and build a brighter future.
Smartlending (smartlending.com) has 10 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 9 reviews with 5 stars · Clear filters
Very friendly and helpful experience. Everything about my situation and the process was explained clearly and in a way that was easy to understand.
By Richard V.
David was extremely thorough when helping me refinance my loan. He explained every part of the process, from the rates to the repayment terms, in great detail. Thanks to him, I now have a much better financial arrangement.
By Jonathan A.
Response from Smartlending· Sep 17, 2025
Hello Jonathan, Thank you for your thoughtful feedback! We're so glad that David could make the process clear and beneficial for you.
Smart lending not only met my expectations but exceeded them. My consultation was quick and stress free.
By customer
Response from Smartlending· Sep 12, 2025
Hello, Thank you so much for recommending us! We're thrilled to hear that your consultation was quick, stress-free, and even exceeded your expectations.
The process was very easy and quick, I'm glad I chose smart lending.
By Nicole
Response from Smartlending· Aug 29, 2025
Hi Nicole, thank you for your kind words! We're glad to hear that you're happy with the process!
Cory listened to all of my needs and provided me with the best solution to get me back on track. I can't thank him enough for his time and efforts.
By Matthew W.
Response from Smartlending· Aug 27, 2025
Hello Matthew, we're so glad that Cory was able to take the time to listen and provide you with the best solution. We truly appreciate your kind words and are happy that you're back on track!
I was hesitant to call for a loan because I do not have perfect credit and am on a fixed income but I contacted Smart Lending and was quickly connected with Zach who walked me through the whole process and was very knowledgeable. I felt taken care of and heard about my concerns. Thank you to that nice, young man for your help on Saturday!
By Ashlee
Response from Smartlending· Aug 27, 2025
Hi Ashlee, we're so glad that Zach made you feel supported throughout the process and had a positive impact! We'll be sure to share your kind words with him. We truly appreciate your trust in us!
Dylan made the process simple and easy. Will be referring my friends and family here or anybody looking for a reliable lending company.
By Christian
Response from Smartlending· Aug 27, 2025
Hello Christian, we're so glad that Dylan made the process smooth! We truly appreciate your trust and the referrals, it means a lot to our team!
Jonathan did a great job with my loan application. Process was quick and easy. Would highly recommend working with SmartLending.
By Micheal B.
Response from Smartlending· Aug 25, 2025
Hello Michael, we're so happy to hear that Jonathan provided such great support and made your loan process smooth and stress-free. Thank you for recommending Smart Lending!