I have had an excellent relation…
I have had an excellent relation through email exchanges when I had a few questions. Fast and good answers!
By eric A.
Sunday, November 8, 2026 · Customer reviews of US businesses

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199 reviews
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SmartDraw is a unified visual workspace that combines diagramming, whiteboarding and data into one enterprise-friendly app that teams use to get work done. SmartDraw Software has been in business for over 20 years. Today, more than 85% of the Fortune 500 and more than 250,000 public and private enterprises of all sizes around the world use SmartDraw to create visuals.
SmartDraw (smartdraw.com) has 199 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
199 approved reviews, newest moderated first
I have had an excellent relation through email exchanges when I had a few questions. Fast and good answers!
By eric A.
The program has some minor glitches in the matrix but overall the best software I have found for ease and convenience. Easy to use right off the bat. Does not always save what you are working on and I wish it had a save button next to the "save as". Once you figure out how to work around that annoyance the program is fantastic. Highly recommend.
By Lance
Its called SmartDraw and dang it if it isn't SMART!! I have needed a useable low cost program like this for years to layout 2D sketches and this is very intuitive and don't need to be a NASA Mars Voyager program coder to use it. Very happy and very well worth the fee and it is my new addition to my professional offerings. No more scale, pencil and pad!! Bravo SmartDraw!
By Scott A.
Good tools, wish it had a bit more for building design, but lot of options.
By Nate
SmartDraw is amazing! I would definitely recommend this program to friends and family. I really appreciated customer support assisting me with recovering a floor plan that I accidentally deleted.
By Mariah
For the price it works and I have created a number of floor plans, elevations, etc. I am currently working on a remodel of a ski resort rental department, a 70' x 70' facility. The owner and management are impressed with the work so far. Mike L
By Mike L.
Great for knocking out a quick floorplan or screen mockup.
By Shannon R.
It's a amazing, I use it for planogram, and it helps so much in use.
By Ingibjörg H.