SmartCustomerReviews of smartcustomer.com

Sitejabber either gave or sold my info to a SCAMMER site in INDIA.. They called and said they were from Ebay with refund info. Asked me to download an APP from the play store.........BULLSH__T.. I called them SCAMERS and hung up.. DON'T trust Sitejabber !!

A few months back, I was writing a review about a certain company at Sitejabber and when I submitted it, it works normally. And on Jul 29, 2025, when I contacted support of the Continue button not working, I provided everything I can say that I filled out in the review and the response was (I edited it to make sure it only includes the question so you don't look at some other random stuff) "I'm so sorry to hear about the trouble. Can you please let me know the following? Browser/device you were using when the issue happened Were you logged in or logged out when the issue occurred?" and I answered it (the answer was "I'm using Google Chrome and my account is logged in and it happened somewhere around noon or close to 12 PM") and said "Thank you! We've uploaded your review and it should be published shortly.". They just uploaded my review without consent and when I checked, it says my account was deleted. I did not request deletion and replied to them "Uploaded? I didn't ask to upload as if it is fixed, I would have to test it, not uploading it without permission and I didn't say upload " and they didn't respond. I tried follow ups multiple times from that time to Aug 9, 2025 and they still ignored it and there was no warning of my account being deleted. But nobody logged in my account and Sitejabber would just delete my account for no reason. This is a issue because deleting a account without any warning is a bad thing. When I tried to check if there's a way to recover, there's no option. However, I do have proof of this happening (screenshots but they are edited) but because there's no upload option in Trustpilot when making a review, I can't share it here Should you use Sitejabber: No, account deletion (without warning), uploading reviews without consent (when fixing a button), and even no option to recover when a account is deleted (when I did not request account deletion) Replying to the company: Hello Sitejabber, I tried sending emails at you for the past few times before but you never responded

Absolute joke of a site, emailed them twice to remove a post about our business which is not only untrue it's also slandering our company whixh we're currently preparing paperwork to take them to court and site jabber will be joining them unless thry get this removed, we have sent them 2 emails to advise them that thry need to remove the post but have had no reply from them (what a surprise)

Company should be put out of business, have reported them to the courts & in the middle of organising an injuction to have a review thry have let remain on their website who wasn't a customer and never has been but an ex employee with a grudge against us, what have site jabbed done about it, I'll tell you what, NOTHING, so it looks like I will be speak to the courts next week to have this review remove as thry are not even answering their emails

I’ve found writing reviews on this site to be frustrating. Even after submitting a review along with proof of purchase, it doesn’t get published. It feels like a waste of time when genuine feedback isn’t being acknowledged or made visible.

Oh my god I rarely write reviews...this is why. I went to the bother of writing a review when prompted from green motion site. I wrote a detailed review and then had to dig out my booking reference. The review still wouldn't submit as it said my review was ' poor ' as I hadn't added proof of purchase or photos. As it's noted as 'optional', surely that's up to me, (and also not relevant to the review) So congratulations Site jabber, I have made a rare review , as the site is soooo poor.

This company allows people to make defamatory comments about others, with no recourse. They also provide misleading claims on their website, and claim to be a site to allow 'consumers' to review 'busineses', but in practice allow trolls to review anything, including non-businesses.

Sitejabber is a very poor website; they ostensibly exist to allow "consumers" to review "businesses", however it turns out that they allow literally anyone to review anything, even a non-business. They make all sorts of claims on their website about how they are to give "consumers confidence" but they do not actually act in accordance with this.