Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
245 reviews
SmartCruiser.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartCruiser.com is the leading discount cruise website created exclusively for the savvy traveler. A savvy traveler is a SmartCruiser. Purchasing a cruise from SmartCruiser.com offers not only exceptional and even exclusive pricing and offers, but the convenience of arranging airline tickets, airport transfers, hotel bookings, car rentals and trip insurance. Plan your entire cruise vacation in one stop, on one site. Book online, or call one of our highly experienced cruise counselors. Either way, you receive the best price, customized to you, the SmartCruiser. Contact Us: (1-800-444-1560)Follow Us: Facebook: https://www.facebook.com/SmartCruiser/Twitter: https://twitter.com/smartcruiserInstagram: https://www.instagram.com/smartcruiser/YouTube: https://www.youtube.com/channel/UC7RMYWQiltQNDdLE-unyHlQ/
SmartCruiser.com (smartcruiser.com) has 245 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 207 reviews with 5 stars · Clear filters
Always perfect service and great value.
By Curtiss
Response from SmartCruiser.com· Oct 21, 2019
Thank you for your feedback. We take pride in providing great service and extra value to our clients. We are glad to know you have appreciated it. We look forward to continue working with you.
One off the Best .
By Quebe
Response from SmartCruiser.com· Oct 21, 2019
Thank you for your feedback. We appreciate that you like our services and value. We look forward to continue working with you and planning your cruise vacations
Exellent service.
By Margaryta
Response from SmartCruiser.com· Oct 21, 2019
Thank you for your feedback. We are so glad you enjoy the services we offer. We are very appreciative of your 10 years of loyalty. We look forward to continue to work with you on planning your cruise vacations and providing you with excellent service and extra value.
We’ve been using Smartcruiser for many years now, and don’t intend to stop anytime soon. The agent we use is always quick to respond to us, and doesn’t make me feel stupid for asking stupid questions. She gives us excellent service, it’s so nice to have an actual voice at the end of the phone.
By Susan
Response from SmartCruiser.com· Oct 21, 2019
Thank you for your feedback. We are so happy you enjoy using our services and appreciate your loyalty. Patti is a wonderful travel advisor and is happy to assist you. We look forward to helping you plan many future cruises for years to come.
I worked with Jennifer on a 77 day cruise. She is an outstanding professional and I look forward to working with her again on my next cruise!
By Deidre D.
Response from SmartCruiser.com· Oct 3, 2019
Thank you for your feedback. First, I'm jealous! A 77 day cruise and planning the next one, good for you! We are pleased you enjoyed working with Jennifer and found extra value with SmartCruiser.com We look for ward to helping you plan your next cruise vacation
We have a terrific person we work with. Probably all are good as well
By Alex
Response from SmartCruiser.com· Oct 3, 2019
Thank you for your feedback. We are glad you enjoy working with your cruise consultant. And yes, we think we have a great team! We look forward to helping you plan many more cruise vacations
I've used Smartcruiser.com for the last 4 years. Never had any problems with them their agents are very helpful. You also get the best prices and perks with them better then any other agency out there. I would recommend them to anyone.
By George
Response from SmartCruiser.com· Oct 3, 2019
Thank you for your feedback. We appreciate your loyalty and glad you found us. We do our best to provide great service along with extra value for our clients. We look forward to continue working with you on your cruise vacations.
Thanks Sally for a great customer service
By Kamel
Response from SmartCruiser.com· Oct 3, 2019
Thank you for your feedback. Sally is fantastic and looks after her clients very well. We hope you'll continue to use her services and take advantage of our added values for our clients.
