Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
245 reviews
SmartCruiser.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartCruiser.com is the leading discount cruise website created exclusively for the savvy traveler. A savvy traveler is a SmartCruiser. Purchasing a cruise from SmartCruiser.com offers not only exceptional and even exclusive pricing and offers, but the convenience of arranging airline tickets, airport transfers, hotel bookings, car rentals and trip insurance. Plan your entire cruise vacation in one stop, on one site. Book online, or call one of our highly experienced cruise counselors. Either way, you receive the best price, customized to you, the SmartCruiser. Contact Us: (1-800-444-1560)Follow Us: Facebook: https://www.facebook.com/SmartCruiser/Twitter: https://twitter.com/smartcruiserInstagram: https://www.instagram.com/smartcruiser/YouTube: https://www.youtube.com/channel/UC7RMYWQiltQNDdLE-unyHlQ/
SmartCruiser.com (smartcruiser.com) has 245 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 207 reviews with 5 stars · Clear filters
Very satisfied with the service. Thankyou
By John
Response from SmartCruiser.com· May 9, 2019
Thank you for your feedback. We are so glad you were satisfied. We do try to provide great service and excellent value to each client. We look forward to assisting you again with your next cruise vacation
We have been using smartcruiser.com for many years and have traveled all over the world. Sally Aronson takes great care with our planning and reservations. She is responsive, professional, efficient, but most of all, she’s friendly and makes the experience pleasant. I strongly recommend smartcruiser.com and Sally Aronson.
By Peggy
Response from SmartCruiser.com· May 9, 2019
Thank you for your feedback. We are appreciate Sally and glad you do too. Thank you for your loyalty and we look forward to helping you again
I really like dealing with SmartCruiser.com They have the best prices and always give on-board credit. My agent, Patti Hernandez, is always willing to help and always gets me the best price. I highly recommend!
By Christine
Response from SmartCruiser.com· May 9, 2019
Thank you for your feedback. We glad you enjoy working with Patti. She is a valuable team member. We strive to provide great service and excellent value to our clients. We look forward to helping you plan your next cruise vacation.
All my travel arrangements have been handled professional and friendly. I receive various cruise offers from time to time and when needed have received advice on cabins, etc.
By William
Response from SmartCruiser.com· May 8, 2019
Thank you for your feedback. We are glad to know that our agents have been friendly, knowledgeable and professional. We appreciate your kind words and look forward to taking care of your next cruise vacation for you.
No hassles. With my previous agent we had to beg her for the promised perks. We've learned our lesson.
By Catherine
Response from SmartCruiser.com· May 8, 2019
Thank you for your feedback. We do our best to provide you with great service and excellent value. We are glad you found your experience with us to be an easy one. We look forward to helping you plan you next cruise vacation.
Best online cruise website. Always offers lowest prices available plus generous onboard credit. Very easy to navigate and like being able to see all cabin categories and map of available cabins. Agents are also very knowledgeable and helpful, but never any pressure to book.
By Marilyn
Response from SmartCruiser.com· May 8, 2019
Thank you for your feedback. You made our day! We appreciate your kind words and look forward to assisting you on your next cruise vacation
This is the 4th time we have used Smart Cruiser and have always been happy. We have saved a great deal of money. The agents have always been very responsive to needs and requests. We will certainly use them again.
By Nancy
Response from SmartCruiser.com· May 8, 2019
Thank you for your feedback. We appreciate your loyalty. We do our best to provide great service and excellent value. We look forward to working with you again on your next cruise vacation.
My wife and myself have worked exclusively with SmartCruiser for over a decade now, and have always been totally satisfied with their professionalism. Kim Tuchek has always been both professional & sociable. Kim has never failed to keep us up to date on all upcoming events, payments, etc. SmartCruiser should be proud to have employees of Kim’s work ethic and outgoing personality.
By Thomas
Response from SmartCruiser.com· May 8, 2019
Thank you for your feedback. We are proud to have Kim on our team. She has been with us from the very beginning. We are happy you enjoy her services and the value we can bring to your vacation planning. We look forward to working with you again.
