Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
550 reviews
Smart Carship LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smart Carship LLC is an innovative leader in the auto transportation industry, focused on providing exceptional, reliable, and customer-centric services. Our company was established to break free from industry norms and provide a more transparent, trustworthy alternative to traditional auto transportation practices.Our network comprises of professional, trusted dispatchers, and truck drivers who ensure that your vehicle is handled with care and delivered safely and on time. At Smart Carship LLC, we're not just transporting vehicles, we're building long-lasting relationships with our clients.
Smart Carship LLC (smartcarship.com) has 550 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
550 approved reviews, newest moderated first
I would like to commend them for their exceptional service in transporting our two vehicles from Florida to California State. The entire process was efficient and stress-free, and I was highly impressed with their code of conduct, professionalism and dedication to ensuring a smooth transition. Thanks for the demonstrated great attention to detail and care in handling our vehicles.
By Sarah P.
Honest and fulfilled commitment.
By MegaDuck The Y.
I worked with Roy and his billing team. Roy spent a lot of time and effort for my request to ship my car from GA to IL. I had extra weight in my car and let him know from the beginning in order to get an accurate quote. Read fine print. Ask any questions. They will answer and explain everything. This is my first time needing a car transported. So I didn’t know how it all worked and I was bombarded with phone calls, texts, and emails from dozens of companies. But just discuss all the details and you have nothing to worry about. I would recommend them.
By SR
Very good company and nice staff thank you Daniel
By ojo O.
Victor Miller worked hard finding a driver to transport our two vehicles from New Mexico to Missouri. They did quote us at a price and they did charge us the right quote amount. The driver was pleasant to work with and our vehicles were very token care of.
By Prescilla G.
Bait and switch pricing. I was quoted a price and made to think delivery was arranged until the night before pickup when I was contacted by the sales person stating that "no one will do it for that price..." and tried to charge me triple the original fee. This went on for an hour or so and the price kept dropping but never under a double rate that was quoted. SCAM 100% Tried all the tricks of asking me what he should do and how much did I think it would cost on and on ect.... SCAM CARSHIP LLC should be the name
By Josh M.
Response from Smart Carship LLC· Oct 25, 2023
We are deeply sorry for the experience you’ve described. Our top priority is to provide excellent service and ensure our customers are satisfied, and it pains us to hear that you felt otherwise. We have looked into the matter and would like to clarify that we refunded the entire payment as soon as we learned about your concerns. Our intention has never been to scam or mislead our clients. We also want to address the concerns you raised about our follow-up. We genuinely tried to reach out to understand more about your experience so that we can prevent similar issues in the future. Our intention was never to harass or threaten but rather to understand and rectify the situation. We apologize if any of our communications came across as inappropriate or disrespectful. We value every feedback and would like an opportunity to make things right. We encourage you to reach out to us directly so we can address your concerns in a more personal manner. We are committed to ensuring that our customers feel heard, valued, and respected. Thank you for bringing this to our attention, and we hope to hear from you soon.
Victor was very helpful! He found a driver quickly and they deliver on time!! Strongly recommended!!
By Fernando T.
Cool guy, fast response
By Yousif A.
