Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
13 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Affordable lingerie, bra and panty sets, sexy lingerie, intimates, and swimwear. Affordable does not have to be cheap. Shop Smart, Shop Sexy today.
Smart&Sexy (smartandsexy.com) has 13 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
13 approved reviews, newest moderated first
This is the second time I have ordered from Smart & Sexy and both times I received a size F and then G cup size , and I ordered push up and the bras were not push up at all! The cup size was ordered at a B, regular push up! I am so so disappointed. And no one will contact me back .
By Paula R.
I am giving you a bad review because I just ordered 2 of your demi push up bras (size 42DD) and am very disappointed! They are made with thin little straps and only 2 hooks to hold it together!! They are cheaply made and I wish I could get my money back !!
By Rebecca H.
I agree with the 2 previous reviews. The bras are not sized at all accurately. I am unable to log into the returns page with either the order number or my email address. The reviews on their page must be from them because they are all 5's. The only thing good that I can say is the shipping is fast. I guess i'm out my purchase price.
By Dianne B.
Big mistake purchase.. need to return.. no instructions. no one answers a phone.. voice mail says all day long person in meeting.. i guess i just got screwed out of my money. horrible ... and the Bras are LOUSY. Size is off cup size strange shape.. Pure Garbage. Beware DO NOT BUY anything from this company. Big Joke Big major rip off
By A N.
Warning, if something doesn’t fit or is not as pictured your review will never be printed. I only wanted to let others know that an item ran small so they should order a larger size. Nope, not allowed. I got tired of buying things that were cheaply made and sized for a child but the postage to send it back was so much that I never did. I finally did send an entire order back and they gave me store credit. So I used that credit and that entire order was junk. They wouldn’t refund me after many calls, texts and emails. Then I got a bill for the first order stating I never returned it for the credit I used. Fortunately I had paperwork to prove they had received it but it took 8 months to get a partial return. I have never in my life been treated so poorly and dishonestly by a company that advertises they are women owned and understand our needs.
By Free2B W.
