Great company
Great service great food great prices.
By Pat G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,851 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 2,681 reviews with 5 stars · Clear filters
Great service great food great prices.
By Pat G.
Easy to reschedule delivery.
By Mary
Prior to Smalls my cat Goldie often refused the food offered or walked away after a few bites. Not with Smalls! She wants more and more, I have to slow her down, I can see she is putting on weight. Her personality changed a great deal, all to the good,
By Frank M.
My cat loves the variety of this cat food!
By Tammy H.
My cat is suffering with cancer and he loves this food. I believe it is helping him have a longer and happier life. I'm grateful. Thank you.
By Phyllis K.
The kitties love the food, ordering is easy, price isn't bad
By Nicole L.
Both cats loved it, and it has the finest ingredients. Win win.
By cgr1956
the cats love the food. only issue is that some of the packets are difficult to open and others very easy
By Joanne W.