Fast shipping nice company to work with…
Fast shipping nice company to work with but picky cats didn’t like, sorry
By Eileen P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,851 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
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Fast shipping nice company to work with but picky cats didn’t like, sorry
By Eileen P.
Everything was handled in a professional manner, but I would appreciate it if you would stop texting me. I was not able to stay with Smalls for my cat and you people have not stopped texting me. Please stop. Thank you.
By Barbara L.
Both cats love the food and will come to us when it’s time to eat. Favorite food is pig.
By Susan H.
The price is right, great variety in flavor choices and my very picky cat LOVES it.
By Audra B.
My experience with Smalls has been excellent. Firstly, my cat loves the food, and since he’s been eating it, his coat has become silky and soft. Secondly, the ease of ordering, of changing your order, of changing how frequently you want your order is seamless. Thirdly, the food arrives, frozen solid, and easy to store.
By Cheryl P.
My 16 year old cat absolutely loves it! He has shown a huge improvement in weight, energy and coat. Definitely recommend 🤩
By Holly R.
Ninj loves the food. He’s not throwing up half as much. I have looked for something like this for four years!
By April 2014 C.
Yall are very accommodating……will change up my order at a drop of a hat, change delivery dates, respond immediately when I email!!!! And most importantly, my “devil” cat/Maine Coon LOVES the food!!!! Thank you!!
By Anneliese W.