Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,851 reviews
SmallsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 2,681 reviews with 5 stars · Clear filters
All 4 of my cats so far have really enjoyed the food, still in transition for 2 of them. Love the packaging, no horrible “cat food” smell. Re-ordering is also very easy. Thanks for thinking of this.
By Michelle M.
High quality foods that my cat loves! Great selection and service. Good directions and guidance on to introduce new foods to my cat who had only eaten kibble until Smalls.
By Debra
Best cat food I found! My cat loves it and is so much healthier
By Timea H.
Got what I needed very easily. Thanks
By Nicolette H.
Smalls is doing exactly what I hoped: my cats have more energy, their weight is trimming down… and they’re happy. 🤔
By customer
My cats LOVE Smalls! They are picky and it’s nice to find a food they all enjoy. I feel good about feeding them Smalls because it contains healthy wholesome ingredients I can feel good about feeding my cats. I was impressed an actual person contacted me to be sure I was happy. Smalls also responded quickly to me when I e-mailed them with questions.
By Deborah A.
Their website is easy to navigate. They make ordering and editing orders very simple.
By Tabietha D.
Great service, great food!!!
By Lorraine
