Small Business BankReviews of smallbusinessbank.com

Doesn't readily sync with QuickBooks or Mint

I have had a mostly positive experience with Small Business Bank. Some issues with transaction amounts, some issues with wire transfer charges, generally average performance from a bank. However a few months ago I was told that it was simply impossible for any international transactions to be made with my account. I was never told about this in the application process and I still cannot find any mention of this restriction anywhere on the website. In 2017 many of my prospective vendors and customers are located outside the United States. I was able to solve the issue by applying for a business credit card (through a different provider, Small Business Bank provides no credit card for businesses as far as I know). Small Business Bank provided no assistance or potential solutions. For this reason alone I cannot give more than a 3 star rating for the bank.

I like having the mobile deposit, but your account is more difficult to view and gather information.

Overall it was one of the best options out there. So I do recommend it. I love the concept of having a full online banking solution for businesses. They need a good amount of TLC on both their online website and mobile app. UX/UI needs improvement to keep up with the modern up-to-date crowd. Besides that the signup process was a little troublesome. There has to be a more efficient way.

You can not upload to Quick Books from there website which is hard on business owners. Also you can only withdraw $500 per day from an ATM. You also have to mail in certain checks instead of direct deposit.