Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
40 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2000, helping new business owners and entrepreneurs create their LLC or corporation and set their business on a firm foundation.
SmallBiz.com (smallbiz.com) has 40 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
40 approved reviews, newest moderated first
I ordered in November 2022. Emailed for months and got ignored, messaged them on the site and they said I can't get a refund and I might receive it at some point and never even apologised. My guess is it's just a scam or they're just lazy to make the harder orders and would rather keep the money and ignore
By Gg
They had been advertising a HUGE black Friday sale for awhile. On the day of her discount codes that you enter on her site at check out would not work. She usually responds immediately to messages and in fact did the first time I messaged her about the issue. She told me she just entered in her computer and it worked just fine. I tried from 4 other devices and had a few friends try from theirs. Still nothing. She would never respond to anymore of my messages. I thonk she realized with giving 65% off and free shipping she was not making much of a profit and decided not to fix the issue. Poor poor customer service. Shop elsewhere. There are other reputable companies that provide the same merchandise and don't lure you in with false advertising! BEWARE!
By C N.
Response from SmallBiz.com· Nov 10, 2024
Currently, there is nothing for sale at SmallBiz.com, so there are no advertisements and no coupon codes. I'm unsure with whom you spoke, but as the sole owner of SmallBiz it was not me. I'm sorry you had a bad experience, but I think you've mistaken my site for someone else's.
I had a wonderful experience Brianna was amazing she was right there to take of all my needs.i was placed on my first walk thru.thank you for the blessing .I'm excited to say I start my job on Sunday nite.thank you Brianna you are really amazing
By Sandra K.
Very good services. They have helped me for more than ten years.
By Hong
Very knowledgeable, responsive customer service and support. I recommend them after years of using their services.
By IRA Angel F.
I have always trusted the fact that Ruthie would do what I needed. However, with the new owners, every little thing is an extra $97 on top of the extra charge. Which, even as an attorney I understand a mark up, but it is usually a 20% no more! Therefore, you actually get 3.5 stars!
By customer
RUTHIE IS A LIFE SAVER!!! ALWAYS DEPENDABLE!!! i WISH EVERYONE I WORKED WITH WAS SO COMPETENT AND CONSCIENTIOUS!!!!!!!!!!!!!! Jeff B CPA
By Jeffrey B.
Response from SmallBiz.com· Jul 26, 2022
Thank you so much for your kind words, Jeff. We really appreciate you taking the time out to share your experience with us — and we agree, Ruthy is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
I have used Smallbiz.com several times over the years and always received excellent and expeditious service..
By Steven
Response from SmallBiz.com· Jul 26, 2022
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future!
