Escrow and Payments Resolutions
Both departments, Escrow and Property Tax payments, gave me knowledgeable responses to my questions/problems and were able to provide a good resolution.
By Annette P.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
223 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Specialized Loan Servicing (SLS) is a mortgage loan servicer. At SLS, customers are our number one priority, so we provide many resources to help them manage their loans. Visit www.sls.net to learn more.
Specialized Loan Servicing (SLS) (sls.net) has 223 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
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Both departments, Escrow and Property Tax payments, gave me knowledgeable responses to my questions/problems and were able to provide a good resolution.
By Annette P.
The telephone operator was kind and informative and patient with me. He was able to access the problem and make suggestions on how to best address the situation.
By Rhonda F.
Making sure I'm happy with them.
By Keith W.
The Agent was very knowledgeable and helpful with our request.
By Fred Roberts J.
The representatives were kind, patient, and seemingly interested in what I called about. Very pleasant experience. They listened, which is different for most companies, and the helped solve the problem.
By Clay
In actuality, I was quite surprised with the response. It was quick and easy I received what I requested and less than 30 minutes they help me a great deal, and I am so grateful.
By Sandra B.
Representative was professional, knowledgeable, patient and friendly. My reason for calling was addressed immediately
By Hassan A.
Every time I have called to ask questions the staff is always able to help and explain things better to me.
By Pamela F.