Customer sec
Customer rep was informative and pleasant and very helpful.
By Rose
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
223 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Specialized Loan Servicing (SLS) is a mortgage loan servicer. At SLS, customers are our number one priority, so we provide many resources to help them manage their loans. Visit www.sls.net to learn more.
Specialized Loan Servicing (SLS) (sls.net) has 223 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 174 reviews with 5 stars · Clear filters
Customer rep was informative and pleasant and very helpful.
By Rose
Very helpful expedient response to my call. Online services were down. Helped me make payment and waived representative fee. No wait time on hold. Friendly
By Michael S.
Great lender and financial institution in the country beating the competitors!
By Hong
Needed to change my automatic withdrawal. Larry was friendly and professional and efficiently handled my issue. Good employee.
By Marguerite B.
My experience with the customer service was a very helpful kindly response as a professional. He was take time to lessons and answer my questions very clearly. I am very thankful for the service that I received. Thank you very much for the good services. .
By Chawewan A.
Attentive to my needs. Awesome experience .
By Ingrid J.
Once you get through to a human voice all goes up hill after that.
By Cindi
Service was excellent , thank you much to David for helping with my paperwork.
By Kyle B.