Very kind
Very kind, helpful and solved my issue!
By Denise I.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
223 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Specialized Loan Servicing (SLS) is a mortgage loan servicer. At SLS, customers are our number one priority, so we provide many resources to help them manage their loans. Visit www.sls.net to learn more.
Specialized Loan Servicing (SLS) (sls.net) has 223 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 174 reviews with 5 stars · Clear filters
Very kind, helpful and solved my issue!
By Denise I.
Courtesy willingness to help and being able to answer your questions and the ability to direct you to the person who can jelp.
By Rhonda H.
I read several feedbacks when I was initially sold to SLS, and I there are many very bad comments, so I was immediately concerned. Upon making a few calls and speaking to the Reps I found most all of them to be quite helpful, courteous, and knowledgeable. This transition involves a few possible steps which can seem confusing at first, but we are talking about mortgages so it is necessary for the borrower to be somewhat well educated with the process and this will make things go smoothly. The bad reviews appear to be from those who were negligent on their part to stay on top of the transition.
By Pedro G.
Great customer service!
By Maria B.
I was very please with the professionalism and knowledge that were shown by this mortgage lender.
By Rozella J.
Extremely happy with the professionalism and effectiveness of this company. Unlike other mortgage companies I’ve had before, they actually direct you to the right departments without giving you the loop around. Their online system/statements is extremely accurate and all the info is at your hands at any given point. I am very satisfied with how they communicate and handle their costumer service 10/10.
By Selgrys C.
Excellent experience
By Gerardo
Working with a knowledgable
By James