Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
SLLACSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sllac offers a variety of both high-quality designer and daily use with a wide-range of styles starting from $6 with full lens options.After we cut off a lot middle chanins, you can get favorite glasses with 30% of costco's price. If shopping by mistake, you can get free exchange or free return in 14 days without any reason, including full refund option. If there is quality issue in Sllac lenses , we not only offer free exchange, also offer one more price compensation for you.From the comfort of home, buying glasses online has never been so easier. With our virtual try on technology, simple navigation and risk-free policy, your new glasses are a click away. And the best part — that moment the glasses arrive at your doorstep!We are expert in eyeglasses, optician field, we will try our best satisfy your needs, as a new brand online, we will appreciate if you can share your buying experience. You are also welcome to contact us if you have any suggestions or special requirements. Sllac is available both online and offline to anyone anytime.
SLLAC (sllac.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 50 reviews with 4 stars · Clear filters
You get what you pay for here. The frames are very low priced which is good but they also feel very cheap. The bi-focal lenses are perfect but the sunglasses, not so much. The polarization on the sunglasses is very bad with a halo affect around the edges.
By Debbie L M.
Response from SLLAC· Jul 27, 2020
The phenomenon you mentioned is normal, not a quality problem. You can contact us: [email protected]
I have purchased 4 pairs from this company, I purchased a pair that was Too wide/big for my face due to serious unwanted weight lost. I contacted them and they gave me a credit to return the glasses even before I returned them...Great, I will "only" purchase my glasses from Sllac from here on out
By Bonita
Response from SLLAC· Jul 23, 2020
Thank you for choosing sllac!
The frame itself is beautiful. Unfortunately, the one arm was loose from the time I took it out of the glasses case. I have tightened the loose arm and it seems good now.
By Rose
Response from SLLAC· Jul 11, 2020
Please contact customer service for any after-sale problems. [email protected]
Ordered on May 24th the same day my husband ordered from another company just for us to see the best results and delivery. As of right now I havent recieved my glasses and my husband is enjoying his which he received a couple of days ago. Keeps telling me their are in transit, longest slow boat ever. UPDATE: So 2 days ago I finally recieved the glasses I ordered at the end of May and I will say that they were WELL WORTH THE WAIT. Both were exactly what I wanted and the make is very sturdy, strong frames. It may have been a longer wait then i figured from the ads but I'm very happy with the result.
By Diane M. S.
Response from SLLAC· Jul 10, 2020
Sorry to bring you unnecessary inconvenience. Any questions or further assistance, please feel free to contact us. [email protected]
It took 2.5 months to receive my glasses. However, I am really happy with them now that I finally received them. The prescription is perfect and they fit well; I totally love my new glasses!
By Carole
Response from SLLAC· Jun 18, 2020
I am extremely sorry that you had such a terrible experience with us.PLZ connect us by [email protected] or leave a Facebook message. We will try our best to solve your problem. We take customer experience very seriously.You do understand that the entire world is experiencing something like never before with this COV19. That being said regardless to how your items are shipped, there will be delays in processing and delivery. All the networks are delayed , however they will be eventually delivered.
Loved my glasses when I finally got them. Shipping took a little longer than expected, but I suppose with the Covid-19 situation, that had an impact. The fit is perfect, the color is slightly off of what the picture showed when on-line, but I still like them.
By Edie S.
Response from SLLAC· Jun 18, 2020
we appreciate your favorable comment. There are more stylish hand made glasses on our website. We take customer experience very seriously.
Arrived earlier than I expected and seem to be pretty decent quality. The package tracking was a little weird as it just said “in transit” for four days but that’s not their fault.
By customer
Response from SLLAC· Jun 18, 2020
we appreciate your favorable comment. There are more stylish hand made glasses on our website. We take customer experience very seriously.
The shipping didn’t take too long at all, but I would have liked to have received updates on the progress of my order. I ordered my glasses on 3/27, on 4/2 I received the email that my glasses had a shipping label. I did not receive any updates about my order after that until the day they arrived, which was 4/11. With that being said, I love the glasses! They don’t feel cheap at all, they look just like the picture, and they fit perfectly. The website was easy to use and to understand. Overall I would definitely order from Sllac again.
By Holly, C.
