Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
SLLACSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sllac offers a variety of both high-quality designer and daily use with a wide-range of styles starting from $6 with full lens options.After we cut off a lot middle chanins, you can get favorite glasses with 30% of costco's price. If shopping by mistake, you can get free exchange or free return in 14 days without any reason, including full refund option. If there is quality issue in Sllac lenses , we not only offer free exchange, also offer one more price compensation for you.From the comfort of home, buying glasses online has never been so easier. With our virtual try on technology, simple navigation and risk-free policy, your new glasses are a click away. And the best part — that moment the glasses arrive at your doorstep!We are expert in eyeglasses, optician field, we will try our best satisfy your needs, as a new brand online, we will appreciate if you can share your buying experience. You are also welcome to contact us if you have any suggestions or special requirements. Sllac is available both online and offline to anyone anytime.
SLLAC (sllac.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 85 reviews with 1 star · Clear filters
Haven’t receive my glasses no info after numerous attempts to ask tracking number states not shipped though web site says shipped. Very unreliable!!!!! Ive received 2 orders from another vendor 1 placed on same day as this one and. 1 placed a week later!!!!!
By customer
Still waiting for my glasses that was ordered March 26, 2020
By customer
Ordered Jan 19th by Jan 31 I decided to contact them as I had no news or i fo about my order. They wrote back saying it would be on their way. It arrived Feb 11. The frames are nice. Not spectacular and it look better on the website. Plastic. My issue besides the time and la k of communication is that they are crooked. Had to ask my optometrist for a favor to straighten them for me. Would use them at home, not my faves. Thank God I just payed $4. Will not order again from SLLAC.
By customer
Response from SLLAC· Feb 19, 2020
Caused by 2019-nCoV, Our supplier chain and logistic was pending for 4 weeks, now the good news is our lab has recovered to 70% of its usual performance, and it may take 2-3 weeks to recover to 100%. Thanks for your understanding and patience, welcome to save and enjoy glasses shopping at sllac.com
I did not receive my order. It’s more than a Week after it was to be delivered
By customer
Response from SLLAC· Feb 19, 2020
Caused by 2019-nCoV, Our supplier chain and logistic was pending for 4 weeks, now the good news is our lab has recovered to 70% of its usual performance, and it may take 2-3 weeks to recover to 100%. Most of the pending orders have been finished manufacturing and be sent to our Michigan warehouse and it's expected to distribute to our kind people in 2-3 days. Thanks for your understanding and patience, welcome to save and enjoy glasses shopping at sllac.com
I never recieved invoice or receipt of my purchase n no further notice of my product being made or sent out. I further had to contact this establishment to see if it was a phony scam.... now to find ur in China n my glasses will take forever to get here when I was unaware of your factory location. Now that I complained I recieve this email kinda ironic
By customer
Response from SLLAC· Jan 15, 2020
we are sorry that you did not invoice email or shipment notification email, can you let us know the order no? You can track the order status by url (https://www.sllac.com/trackingInfo ) .You can also contact us through facebook messenger(https://www.messenger.com/t/sllac) or email to [email protected]. We will tell you the progress of the order and find out the reason why the emails are lost.
