Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
SLLACSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sllac offers a variety of both high-quality designer and daily use with a wide-range of styles starting from $6 with full lens options.After we cut off a lot middle chanins, you can get favorite glasses with 30% of costco's price. If shopping by mistake, you can get free exchange or free return in 14 days without any reason, including full refund option. If there is quality issue in Sllac lenses , we not only offer free exchange, also offer one more price compensation for you.From the comfort of home, buying glasses online has never been so easier. With our virtual try on technology, simple navigation and risk-free policy, your new glasses are a click away. And the best part — that moment the glasses arrive at your doorstep!We are expert in eyeglasses, optician field, we will try our best satisfy your needs, as a new brand online, we will appreciate if you can share your buying experience. You are also welcome to contact us if you have any suggestions or special requirements. Sllac is available both online and offline to anyone anytime.
SLLAC (sllac.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 85 reviews with 1 star · Clear filters
I ordered my glasses about 3 weeks ago it took a whole week just for the money to be taken off my card and for them to send confirmation. Now it is saying my order still hasn’t been shipped this is crazy. I will never order from here again.
By customer
Been waiting for about 5 weeks for my order was told it would take a little longer because of the whole virus thing but didn’t know it was going to be this long if I knew that I would have never ordered from them, I’ve ordered other stuff online since placing this order and have received them in just a few days and it took a while just to get a status update on my order I’ll be canceling my order if I don’t receive it in the next few day I got a good deal on my glasses but I will not recommend this place to anyone I know
By Thomas U.
Response from SLLAC· Jun 18, 2020
I am extremely sorry that you had such a terrible experience with us. You do understand that the entire world is experiencing something like never before with this COV19. That being said regardless to how your items are shipped, there will be delays in processing and delivery. All the networks are delayed , however they will be eventually delivered.
I ordered my glasses on April 27th. As of June 8th, I have yet to receive them. I contacted them and was given the run around. Now, I am waiting for a refund. We'll see if I get it as they promised.
By Angela
Response from SLLAC· Jun 18, 2020
I am extremely sorry that you had such a terrible experience with us.PLZ connect us by [email protected] or leave a Facebook message. We will try our best to solve your problem. We take customer experience very seriously. You do understand that the entire world is experiencing something like never before with this COV19. That being said, regardless to how your items are shipped, there will be delays in processing and delivery. All the networks are delayed ;however they will be eventually delivered.
I ordered 1 pair of glasses and was supposed to get another pair half off, you sent me one pair. I feel robbed. Idk if it was intentional but you had no trouble charging for the second pair. I doubt I will ever order from you again.
By Ben G.
Response from SLLAC· Jun 18, 2020
I am extremely sorry that you had such a terrible experience with us.PLZ connect us by [email protected] or leave a Facebook message. We will try our best to solve your problem. We take customer experience very seriously.
I finally received my glasses the prescription was way off. As soon as I put them on my vision was blurred and I became very dizzy. Had to take them off. I will not use Sllac again. Going back to getting glasses from Zenni.
By Neva
Response from SLLAC· May 30, 2020
Hi, Neva, sorry for the inconvenience this brought to you. But don't worry about it, we have 14-day guarantee, and we can help you check the prescription list to find the issue or make a refund to you. Waiting for your reply.
Still have not received my order. It was order April 29! Other eyeglass places I ordered from were here within 7 days! It is impossible to track your pkg on the system which is frustrating! Not a happy first time customer !
By customer
Response from SLLAC· Jun 18, 2020
I am extremely sorry that you had such a terrible experience with us.PLZ connect us by [email protected] or leave a Facebook message. We will try our best to solve your problem. We take customer experience very seriously. You do understand that the entire world is experiencing something like never before with this COV19. That being said regardless to how your items are shipped, there will be delays in processing and delivery. All the networks are delayed , however they will be eventually delivered.
It has been 2 1/2 months, still no glasses. When I attempt to reach out to the company, they say the item is in transit.
By Annita
Response from SLLAC· Jun 18, 2020
I am extremely sorry that you had such a terrible experience with us.PLZ connect us by [email protected] or leave a Facebook message. We will try our best to solve your problem. We take customer experience very seriously. You do understand that the entire world is experiencing something like never before with this COV19. That being said regardless to how your items are shipped, there will be delays in processing and delivery. All the networks are delayed , however they will be eventually delivered.
First of all I orden some glasses on 4/25 I have not received my glasses. I contacted someone by email to see if I will get a tracking number or a notification they said yes . But I haven’t received either. I was waiting to give a review once my glasses got here if they do . But I received for them for the second time to give a review so Here is the review .
By customer Luz R.
Response from SLLAC· Jun 18, 2020
I am extremely sorry that you had such a terrible experience with us.PLZ connect us by [email protected] or leave a Facebook message. We will try our best to solve your problem. We take customer experience very seriously. You do understand that the entire world is experiencing something like never before with this COV19. That being said regardless to how your items are shipped, there will be delays in processing and delivery. All the networks are delayed , however they will be eventually delivered.
