SlivorReviews of slivor.com

What a totally crap experience. I ordered one of these ear cleaners and heard nothing at all for ages. I then got an email notification that I was not available to take the delivery (I work from home and am there literally all the time). Then I heard nothing at all. A few weeks later I contacted SLIVOR to ask where my parcel was and they told me it had been delivered and provided a 'proof of delivery' photo showing an asian hand with pointy finger nails (I am not asian and don't have pointy finger nails) holding a parcel very clearly addressed to someone in Singapore. I am based in the UK. At that point they have effectively refused to have anything further to do with the matter in spite of the fact that the delivery company's contract is with them and not me and as I am not their customer, there is very little I can do for myself about this matter. From my point of view, it is clear that this parcel has NOT been delivered. There is no proof of delivery to me and I want a refund. They won't help. I would STRONGLY advise everyone to avoid using this company at all costs. They seem to be operating a scam and you will lose your money and not get your goods. UPDATE: It is a shame that it takes a bad review on Trustpilot to get any help at all from this company but following the above review, they got back to me very quickly with a whole different attitude. This time they have the correct name, address and country (having given me someone else's full postal address beforehand). However, I still don't have any proof of delivery which does not surprise me as I still do not have the parcel. The delivery description does not match the reality of my home so someone somewhere is not telling the truth. In the meantime I'm still without either a refund or the parcel I paid for. Watch this space I guess.

I wish I had read the reviews before buying from Slivor. One of the ear cleaners they sent me was defective, and instead of honoring their 30-day money-back guarantee, they’ve turned the refund process into a nightmare. They kept inventing new conditions that were never mentioned on their website. First, they asked for photos, then videos, then multiple days of “proof.” At one point they even demanded that I record a 15-minute video of the device being charged and me pressing the button. Who asks a customer to film themselves for 15 minutes straight just to get a refund on a faulty product?! It’s clear they’re just stalling to avoid giving refunds. Every time I provided what they asked, they came back with new excuses and more hoops to jump through. They still won’t even give me a return address. After this experience, it’s obvious their “30-day money-back guarantee” is nothing more than a marketing trick. I am now filing a chargeback with my bank. Save yourself the frustration, money, and time. Avoid Slivor at all costs.

I ordered ear cleaning tool and it never arrived. I have sent four emails and no results. This company should be banned. They have stopped communicating with me and have failed to make it right. In this day and age this should be unlawful.

Sadly, I could not even try the product but still got charged for it. I ordered it more than 1 year ago and it never arrived. I then asked a refund and they said it was not possible because it was not their fault. So I payed like 50-60 dollars and received no product. That situation is even illegal and it suprise me they are operating like this.

As one of the previous comments wrote, they sent me an email to review and anything less then 4 stars you are redirected to their website. Also I have not received their product yet. I believe I ordered it July 15 or around there and still no product. I check the tracking and it just says it is in transit. No location. I think one of the locations said it is international. Not sure why it said that. Not real happy.

Sends an email that asks you to review product with five clickable buttons from poor to amazing. Anything good or less takes you to their website and only the top two answers great or amazing bring you here to trust pilot. How can you trust a company that is deliberately diverting bad reviews away from here. If you want actual feedback maybe don’t send emails asking for reviews and then divert them in a deceiving manner.