Great Customer Service
professional, courteous and knowledgeable staff
By Atiqa
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
25 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SlickText has powered over 124,000 text message programs since 2011. Headquartered in Nashville, Tennessee, SlickText helps businesses build valuable customer relationships through personalized mass texting, automated workflows, and two-way messaging. Every account includes list growth tools, workflow automation, a shared inbox, and in-depth analytics — backed by U.S.-based support. SlickText is rated 4.8 out of 5 on G2 based on more than 1,900 verified reviews.
SlickText (slicktext.com) has 25 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
25 approved reviews, newest moderated first
professional, courteous and knowledgeable staff
By Atiqa
Extremely friendly customer service. Top notch platform, easy to use and build integrations. Best texting platform I’ve used or trialed.
By Grace
Quick service and clear resolution
By Pam
The SlickText personnel is kind, efficient and easy to work with. The product is solid and does exactly what I need it to do.
By Michael
My experience with SlickText has been excellent from start to finish. What truly made it great was the combination of outstanding customer support and a platform that is both easy to use and reliable. Whenever I had a question, their support team responded quickly and went above and beyond to ensure everything was running smoothly. On top of that, the pricing is very competitive, which makes the overall value even better. SlickText is doing a fantastic job of delivering great service at an affordable price. They’ve built a user-friendly system that works seamlessly, while backing it up with responsive, knowledgeable support. It’s clear they care about their customers and are committed to providing both quality and value.
By Al
I appreciate the quick response and helpful attitude from SlickText. It’s been a great service and experience.
By Sarah M.
Speed and efficiency! Thank you for going above and beyond to give your customers access to the tools and resources they need to run their businesses. You guys are top tier!
By Tim
everyone was extreemly helpful and patient, i talked to Kaitlyn on the phone and she was very punctual and patient w/me, she walked me through the process of uploading the data successfully. i am very please w/the service so far and i will continue to do bussiness w/Slicktext for sure.
By Joey