No problems here
No problems here
By Elliott
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
368 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Award-winning, innovative pet products and accessories for dogs, cats, and small critters that are safety tested. You shouldn't have to guess about the safety of your pet's products. Every product is designed with thoughtful features to enhance a pet’s well-being and then tested for safety. From the BPA-free silicone in Sleepypod’s Yummy Travel Bowls to the crash-testing of Sleepypod’s entire carrier and car harness lines at U.S., Canadian, and E.U. child safety seat standards, Sleepypod devotes careful and caring attention to each detail in every product. Sleepypod.com
Sleepypod (sleepypod.com) has 368 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
368 approved reviews, newest moderated first
No problems here
By Elliott
The first one did not fit and you sent me a second one that does not fit. You ignored the measurements and sent a medium when the dog clearly needs a large.
By Rod C.
Wonderful product
By CJC
I had a strap break within a year The customer service was great sent pictures and receipt. Replacement came super fast.
By Nadine M.
my dog and I love sleepypod. This has been his travel bag & home from day one and no other bag compares.
By Rebecca K.
Super quick service and warranty replacement for harness
By Sam
My dog stands up and gets twisted constantly. I have to unbuckle her to free her while driving which is so dangerous. This product may be crash tested but it doesn't keep the dog in place. It was expensive and not helpful unless someone is in the back seat with my dog.
By Catherine M.
I ordered a SleepyPod carrier and it was processed quickly. I was able to receive my item that week. It’s extremely high quality. I’m happy to know my puppy will be able to grow into and it’s backed by a great warranty as well.
By Steph S.