Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
368 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Award-winning, innovative pet products and accessories for dogs, cats, and small critters that are safety tested. You shouldn't have to guess about the safety of your pet's products. Every product is designed with thoughtful features to enhance a pet’s well-being and then tested for safety. From the BPA-free silicone in Sleepypod’s Yummy Travel Bowls to the crash-testing of Sleepypod’s entire carrier and car harness lines at U.S., Canadian, and E.U. child safety seat standards, Sleepypod devotes careful and caring attention to each detail in every product. Sleepypod.com
Sleepypod (sleepypod.com) has 368 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
368 approved reviews, newest moderated first
My package got lost by the delivery company but Sleepypod helped make it right. They sent out a replacement item and were very helpful and friendly. A pleasure to work with. Thank you!
By David B.
Response from Sleepypod· Jun 3, 2024
We are so glad to hear you received your package safe and sound! Enjoy :)
Sleepypod is a great product. My Cavapoo rides like nothing is there. Noelle was very responsive & helpful to any questions I had.
By Alan C.
Response from Sleepypod· Jun 3, 2024
That's great! We appreciate Noelle over here too ;)
Easy to order. Quick shipping. Great product. We feel very safe putting our puppy in the Sleepypod air for both plane and car travel and it looks nice:) Our puppy seems calm inside as well.
By Leslie
Response from Sleepypod· Jun 3, 2024
Yay! We love to hear your pup is enjoying their Sleepypod Air :) Please let us know if you ever have any questions.
Ordering was easy but it’s been several weeks and I still don’t have my order and haven’t received any shipping information or anything else since my order confirmation. Nothing said there were delays when I ordered andI haven’t received any notifications of a delay so I feel this is purely bad service.
By Noell H.
Response from Sleepypod· Jun 3, 2024
Hi there, we are sorry to hear you have not received any updates on your order. Please send us an email to [email protected] and we will get that resolved for you. Thank you!
Ordering was easy and service was good. However, I emailed, via your website and did not receive a response. The new style Martingale harness does not work for my cat. Fumbling with buckles is difficult and it is quite heavy. I was asking about the velcro style, which we have been using for a couple of years with no problems at all. I need to return this buckle one. If you have any velcro left in stock in size M, I am interested in buying
By Linda
Response from Sleepypod· Jun 3, 2024
Hi there! We apologize for you having not received a response. We will be sure to have our technical team check out that connection. You are always welcome to reach us at [email protected] :) I've just sent you a message with info on our Martingale Harnesses.
I love my Sleepypod Air! I was able to get the FearFree version and it fits perfectly in my back seat for my puppy love. We played food games in it before I put it in the car and she had no issues with being in it at all once in the car. It is well constructed and I feel safe that if we were in a car accident she would be ok! Gives me peace of mind. The company was super quick on shipment also! I am excited to take this on an airplane with her at some point! Thank you for making this great product!
By Itsonlyme
Response from Sleepypod· Jun 3, 2024
Awesome! We love that you took the time to help your pup feel secure and safe in their Air before traveling. We want our products to be the safe space for your pets :)
The harnesses we bought for our 3 dogs all fit and work perfectly
By Kresten
Response from Sleepypod· Jun 3, 2024
Awesome! We love to hear that. Please reach out to [email protected] if you ever have any additional questions about our products.
The name “sleepypod” and some of the website design made it seem a bit sketch, but they have the only harness approved by the Center for Pet Safety (with videos of crash testing) so I went ahead and bought one. Happy so far with the quality and my experience
By Shelby S.
Response from Sleepypod· May 14, 2024
Hi there! Thank you for your review, we hope you're enjoying your new products. We would love to hear your feedback. You are welcome to send us any information on how we can improve for our community. Please feel free to send us an email with your concerns to [email protected] Thank you!!
