Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
61 reviews
sleepband.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The World's Most Comfortable Bedtime Heapdhones
sleepband.com (sleepband.com) has 61 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
61 approved reviews, newest moderated first
Had a few bumps with shipment. But Sleepband made it right and then some. Went over and beyond to make sure I was happy with my order. I would order from them again. Great customer support especially Ashley.
By Rebecca B.
I can't thank sleep band enough, Ashley helped me a lot.😇
By Zachery R.
As a 3rd shift worker, getting good quality sleep is difficult, especially when my neighbors are performing yard work during the day or there's a construction project going on in my neighborhood. With the SleepBand, I just put on the soothing sounds of the ocean, the rain, or a gentle waterfall and drift off to sleep while tuning out all the noise that keeps me up during the day.
By Billy G.
Has been a week and no shipment date in sight. After reading these trustpilot reviews and seeing that their customer service phone number has a full mailbox. I will just ask my card to help me get reimbursed. STAY AWAY FROM THIS COMPANY!
By Laura L.
I wanted to leave a review. I found sleepband during 2019, I ordered it (I’m in Australia). It did take a long time to get here but boy was it worth the wait. I team it with the calm app and use it to go to sleep. I confess I’m addicted. Unfortunately after 2 years my band stopped working. I emailed the support team. They got back to me within a week. I had by then ordered another one cause I love it soo much. They sent me another email saying we see you’ve ordered another one. They then gave me a discount which came through to my bank within a week. They didn’t have to do this. I’m happy, just waiting for the next one to turn up.
By Kate S.
It's been a week and no tracking # and no response from them. Emailed twice, nothing but spam back. I cannot find a phone # to call. I just sent an email to cancel the order and not to charge my CC. I will now call my CC. Their website looked great and I was hoping not to have to always go through Amazon. My attempt failed.
By Kristin S.
This sleepband company is the worst I have ever dealt with. I placed an order in November 10th for Christmas presents. Up to this day January 7th. I have not received my order. I’ve tried sending several emails, only to get an automated response. Their 866 number never gets through. Always busy. I went to their Facebook page. Left a message. Nothing. Don’t waste your time and money. And now seeing the reviews of such a cheap product. I am going to have to deal with my credit card company to be reimbursed.
By Mo
I ordered a sleepband on November 18, and I’ve received many spam emails in the following days. Now, more than a month later, I still haven’t received my order, and the costumer service isn’t replying to the two emails I sent in the last week. This is beyond frustrating!
By Hubert R.
