Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
81 reviews
SleePare Mattress StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SleePare is the national try-before-you-buy network for online mattress brands. It has been operating since 2018. Today it runs 10 showrooms in major U.S. cities. In one visit, you can lie down on 12 or more online mattress brands side by side instead of picking one from a screen. So far, it has helped more than 60,000 shoppers find their perfect mattress fit. SleePare has over 8,000 reviews averaging 4.9 stars. That's why it's become the default place to test online mattresses before buying.
SleePare Mattress Store (sleepare.com) has 81 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
81 approved reviews, newest moderated first
I visited the Dallas Showroom. Had all the mattress to try that I previously was only able to read about. Very clean great selection and service.
By YOLO_Cards
Response from SleePare Mattress Store· Jul 15, 2026
Thank you for your wonderful review! It was a pleasure meeting you and getting to know you. We truly appreciate your kind words and look forward to seeing you again. We’re always here if you need anything! - Max
Making an appointment was easy. Daniel was really helpful in explaining the difference between the mattresses. We were not rushed to decide and not pressured into a sale.
By Leesa
Response from SleePare Mattress Store· Jul 15, 2026
Thank you for your kind feedback! It was great meeting you, and we’re grateful for your trust. Remember, we’re always here to help whenever you need us. - Daniel
Daniel was extremely helpful and was very informative. He helped my mom and I make a strong decision on mattresses that we are very happy with!
By Sarah K.
Response from SleePare Mattress Store· Jul 15, 2026
Thank you, Sarah, for your wonderful review! It was a pleasure meeting you and getting to know you. We truly appreciate your kind words and look forward to seeing you again. We’re always here if you need anything! - Daniel
My experience at SleepARE in East Meadow NY was a positive one almost entirely because of salesman Anthony who was knowledgeable,polite, patient and very professional. Anthony made sure all my questions and concerns were addressed and I was comfortable making such an important purchase.
By M. F.
Response from SleePare Mattress Store· Jul 15, 2026
Thank you, Mary Ann, for taking the time to share your experience. It was a pleasure serving you, and we’re so happy to hear you enjoyed your visit. We look forward to welcoming you back soon! - Anthony
Great service!! Wow!
By אמבר ע.
Response from SleePare Mattress Store· Jul 15, 2026
Thank you for your wonderful review! It was a pleasure meeting you and getting to know you. We truly appreciate your kind words and look forward to seeing you again. We’re always here if you need anything!
Great experience!!!! Very nice staff, not pushy, very knowledgeable. 5 stars
By Yehonatan G.
Response from SleePare Mattress Store· Jul 15, 2026
Thank you, Yehonatan, for your wonderful review! It was a pleasure meeting you and getting to know you. We truly appreciate your kind words and look forward to seeing you again. We’re always here if you need anything! - Batel
BUYER BEWARE DONT TRUST A COMPANY THAT SELLS YOU A USED MATTRESS BECAUSE THATS WHAT THIS COMPANY DOES THEY DECEIVE YOU TAKE YOUR MONEY DO NOT CARE
By Izabelle K.
Response from SleePare Mattress Store· Aug 10, 2026
Hi Izabelle, I am incredibly sorry and deeply concerned by your review. We strictly sell brand-new mattresses, so this is a massive failure in our logistics and quality control. Please reach out to us urgently at [email protected] so our management team can investigate your order immediately. Best regards, The SleePare Management Team
SleePare is a scam house. You are much better off buying directly from the manufacturer. I purchased a Helix mattress and the sales guys said Helix divides a full money back guarantee. He said that they improve it. After the purchase they send the policy which states you can only replace it once and no money back. Do not purchase through SleePare, order direct from the manufacturer.
By Scamed
Response from SleePare Mattress Store· Aug 10, 2026
Hi there, I am deeply sorry for the confusion regarding our return and exchange policy. It is never our intention to mislead customers about the differences between our policy and the manufacturer's trial. Please reach out to [email protected] so management can review your order and assist you further. Best regards, The SleePare Management Team
