Slavic401kReviews of slavic401k.com

Broken Sound Parkway Northwest 1075, Boca Raton, Florida

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1.5/ 5

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33 reviews

Slavic401k1.5Bad

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About Slavic401k

We empower sponsors, advisors and employers to prepare employees for retirement, offering a variety of retirement plans including Roth 401(k) and traditional 401(k) options.

Slavic401k (slavic401k.com) has 33 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.

Also known as: slavic401k.com
Website: slavic401k.com
Category: Banking & Money
Location: Boca Raton, Florida
Listed on The Fair Hearing: 2026

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Jan 13, 2026

Unethical and non-existent customer service

Summary: Run as far away as you can. Never engage with them. Do not trust a single thing they say. Do private retirement if your company uses them. Positive: Absolutely nothing. The website, plan features, and engagement is worthless. There is truly not a single compliment I can give this company or platform. Negative: No written customer service, only being able to call during narrow hours and requiring to provide a LONG list of PII (far more than any other company I've ever encountered) before they'll do anything. They will not provide any support to actually help you, but only say what you can't do. There is no interest in doing the right thing. They engage in unethical auto-enrollment practices without employers being aware. Their fees are absolutely absurd and disgusting. Update to Slavic's response: My initial concerns and needs have been resolved. My complaints and concerns about their business practices and ethics remain, and it is telling that I had to escalate to public complaints to have resolution. To be clear, some of the refund requests were sent directly from the HR division, and Slavic had not consistently responded to them either. While I cannot completely confirm it, I believe the email misspelling was provided by a Slavic phone representative. They also never responded to my emailed responses they initiated (with the correct email address). Therefore, the final assessment they summarized is not entirely accurate.

By Josh M.

Response from Slavic401k· Jan 16, 2026

Thank you for sharing your concerns. We appreciate the opportunity to review this matter and respond directly. Slavic401k conducted an internal review of the issues raised, including auto-enrollment notification, communication attempts, and the contribution correction request. Our review confirmed that enrollment occurred in accordance with the plan provisions established by the employer and that an enrollment notification was sent to the email address on file. We acknowledge that this notification may have been overlooked and understand how that contributed to confusion. During our investigation, we also identified that your initial email outreach did not reach our systems due to a misspelling of our email domain. As a result, those messages were not received or logged. Once contact was established, we clarified IRS 402(g) correction rules and addressed prior miscommunication. As a courtesy, the applicable processing fees were waived and a refund was processed and issued via expedited delivery at no cost. We regret the frustration caused by communication gaps, have escalated this feedback internally, and confirm that this matter has been resolved.