Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
35 reviews
SkyLine Travels LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
An online travel agency (OTA) is a web-based marketplace that allows consumers to research and book travel products and services, including hotels, flights, cars, tours, cruises, activities and more, directly with travel suppliers. Every day, millions of travelers around the world use OTAs to plan leisure and business travel.
SkyLine Travels LLC (skylinetravelsllc.com) has 35 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
35 approved reviews, newest moderated first
Skyline Travels is a SCAM! AVOID! They intentionally have a phone number which is a very similar to United Airlines main reservations number, hoping to siphon off callers who misdial. Once you are there, they pretend to be United Airlines, and get your credit card information.
By Joshua D.
Dishonest!! I had a flight delay and called airline customer service for assistance. I was transferred to Skyline and I had no idea I was speaking to a travel agent. The employee (Will) told me there were no seats in economy. The only seats available were in the main cabin and it would be an additional $472. The fee was actually the fee for Skyline to book the tickets.
By Lillian H.
This is a scam. They are not forthcoming about the fact that they are an agency and not the airline itself, charge large fees that the airlines do not charge, and charge your credit card prior to formal approval of the itinerary. They are also not forthcoming about the details such as something not being refundable, etc.. And actually lied about American Airlines having cancelled my original flight in order to get me on another flight.
By Tom I.
I just got stung. If you google "American Airlines" contact number, you may see the number 1-800-882-8800 come up. When you call, it sounds as through you're talking to the airline (If you need help with a reservation, press 1, etc.). But it is an agency called Skyline. Ripped me off for a lot of money that I will probably never see again.
By Sara T.
Either they list themselves with a Lufthansa number or I got switched to them by Lufthansa to change a ticket. Now I wanted to cancel the ticket and they want to charge $999 to cancel the ticket and maybe, (I don't trust them) get a refund. I'd call them scammers.
By todb
this company scammed me out of a flight change for Southwest Airlines. I miss dialed one digit in Southwest Airlines customer service and these people pose a Southwest Airlines. They assisted me with changing my flight, but insisted there was a fee. Southwest does not charge a fee and a later discover with a actual Southwest agent. These people should be shut down.
By Flow F.
DO NOT use this travel agency. They are scammers. I so regret the day I accidentally clicked on their link thinking I was calling Delta customer service. They booked a flight on United for me and said they would upgrade my class. Right away I was suspicious and called United before approving their email verification to charge. Well United informed me that the way they "upgraded" me one way was that they claimed that my child had a medical condition. I ended up cancelling that flight with United myself and yet these scammers will still able to charge me a fee of almost $1600 for their services. I am currently fighting this with my bank over a month later. DO NOT RECOMMEND this has been a nightmare from begining to end.
By R W.
Frank has been an very helpful through out my journey definitely will recommend to do business with skyline
By Samar
