SkycostumeReviews of skycostume.com

My order was processed and delivered in a very timely manner, and the employees went out of their way to promptly respond to all of my questions. The outfit was perfect, and we couldn't be happier. We will definitely purchase from Skycostume again! :)

I ordered The Joker costume for my son through Cosplaysky and the costume was spot on. It looked very authentic and my son got a lot of compliments on the costume.

I can’t speak for some of the other poor reviews on here, but I personally had a great experience with Skycostume. I ordered on 10/11 and needed it by today, 10/25, so I added the express shipping. I messaged them about my deadline and they were happy to accommodate and responded very quickly to my messages. I received the costume today and I absolutely love it. It’s very high quality and came with everything I need. I couldn’t be happier with the service and this will be my go-to for my costumes from now on.

To start I ordered back at the end of September, and I had concerns to whether or not it would be here in time because it was the 12th working day. I emailed them, they responded within 24 hours and told me they would make sure it would be there before Halloween! about 3 days after my email, my cosplay arrived in great condition! Everything I ordered was there from the shoes to the wig in amazing condition! With that being said there was a complication with the wig, despite it being super comfy and nice; the braid came undone and was a HUGE MESS. I emailed them because I didnt want this one thing be the factor in why I never buy from them again. I asked "do they have any advice to try and fix this or do they have any suggestions so I don't have to get another wig" To that they asked my order number and then within a few days were able to offer me a new wig or 15$ in apology to get a new wig. I was so excited to see they would do that for me and now I have another wig on the way! SO, to summarize I do recommend them as this was clearly a 1 time chance that it was messed up seeing as everything else was amazing and they literally offered a replacement which I imagine a lot of places wouldn't do!

This people are a scam. Don't order from them. I'm gonna sue them. Never send me my costume after paying 30 extra to ship my costume on time.

I read the reviews and chose not to believe everything that I read. I am sorry that I did not heed the warnings of others. If I could give zero stars, I would. I ordered 2 costumes in August. I did not receive them when they said they would arrive. I also paid for expedited shipping. I notified the company that I had not received the costumes. They stated that one was made and they were waiting on the other. They assured me that my costumes would arrive by the date I needed them. I received one of the 2 costumes. The one I received did not look anything like the picture. It was not remotely my size. It was a size more for a child. They put the costume in a clear bag and wrote the adult size on top. None of the props and accessories were with the costume as promised. I paid 149.00 for a costume I could have gotten at Party City for $39.00. I never received the other costume. I notified the company and have not received a response. Thank goodness I paid for these with my American Express card. I have filed a complaint with my credit card company and reversing the charges.

I contacted them to see about getting, a costume. Their initial response was fast and asked for more info. I responded with the needed info and was in kind of a hurry so I could get something the same week. They finally responded a day later just to say they can't hurry a costume just shipping and could take anywhere from 3 to 14 days to get to the expidited shipping at the cost of $30. I told them to pi$$ off and recommend you do the same. What a sorry excuse for a business

Trust me. TRUST. ME. Don't. Strike #1: I began prepping my cosplay months in advance. As such, when I saw the only complaint with the company was slow delivery, I let it slide and thought I'd give them a chance. My first order was placed JUNE 13th, estimated processing was 7 - 12 work days and shipping time 2 - 7 days. I did not receive my order until AUG 2nd (that's 7 weeks). The order was not to my measurements and parts were missing. After three days of addressing this (their responses are one sentence and barely comprehensible in English) they agreed to send me the missing parts and size adjustment without a return. Confirmation was AUG 7th, it is now SEPT 9th and I have yet to receive those revisions, and I will still need to sew those portions on myself. So, that tallies at 12 weeks and counting to get one completed costume. I would write this review after receiving the order (which chances are high something's wrong with it) but I have no idea when that's actually going to be at this point. Strike #2: I ordered my second cosplay JULY 24th. This time I paid for expedited shipping so I wouldn't have to go through all that nonsense of waiting again. A full month later the order was still 'processing'. I contacted SkyCostume on AUG 22nd and asked how the order was going. They briefly responded that they 'ran out of that fabric' and asked if I wanted a different costume or a refund. Like. Are you kidding me? Why wasn't I informed? If my con was any sooner they would've ruined my chances of getting a substitute. But luckily it's in October. I ordered from a different site, a different vendor, and paid for expedited shipping because at this point I was getting super nervous. The other vendor responded promptly, continued regular contact on the custom measurements, and shipped it out quickly. Order was AUG 22nd (imagine that) and I physically received it today, SEPT 9th. From the same part of the world as SkyCostume. I don't know what Sky's excuse is, but I am absolutely never doing business with them again. Even if you think their cosplay is cheap, you will pay for it in anxiety. Even if you plan MONTHS in advance, they can still potentially screw you over. Worst communication with a company I have ever had, blatantly false advertising on their front page, and they're not even apologetic about their mistakes. As one cosplayer to another, please, please take my advice. This company should not be in business. Take yours elsewhere.