Shipped like a scene from Back to the Future
Superlative product, of course. But it was shipped remarkably fast. And isn't that what we're looking for?
By Karl
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
201 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to SKY by Gramophone. We're Gramophone's online audio store. We provide high-quality audio products that suit every lifestyle. Shop today!
SKY by Gramophone (skybygramophone.com) has 201 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 161 reviews with 5 stars · Clear filters
Superlative product, of course. But it was shipped remarkably fast. And isn't that what we're looking for?
By Karl
Purchase made in error. Made contact with gramophone. Problem was solved immediately.
By J-disel
Very nice piece, only drawback was I had to put the the entertainment center together like a puzzle. I expected one solid piece of furniture I still give it five stars.
By Victor R A.
Excellent customer service. Very friendly & helpful.
By Tom P.
Great service including delivery. Very pleased with the whole experience. Great staff.
By Barry C.
Love this new unit, I have it hooked up on the balanced output on the MB20. Great addition to my MAC7200, McIntosh needs to make this option standard on the MAC7200.
By Scott R.
Awesome customer service. My item (Chord Huei) arrived without a grounding plate and they contacted THEIR supplier and had them reach out to me. Couple days later, I was up and running. EXCELLENT PRICES. Their supplier is The Sound Organization, and they are great too. That makes a world of difference when the wholesaler and the retailer are both class-acts.
By Rob F.
Great job. arrived on time in great shape.
By D. P.