Skybound EntertainmentReviews of skybound.com

Trotz vieler negative Bewertungen kann ich es nicht bestätigen. Der Artikel kam nach 2 Wochen an. "Callisto Protocol Collecters Edition" Bei Problemen hat sich der Support nach 2 Tagen gemeldet. Der Verkäufer ist fair und besser als der Ruf. Ich würde dort wieder bestellen.👌

Hallo erstmal und ein großes Dankeschön an skybound! Ich bin sonst kein Freund von Bewertungen und auch ich war sehr skeptisch was diese Platform angeht ob ich bestellen sollte oder garnicht. Ich habe callisto protocol collector's edition xbox series x bestellt und das ganze aus Sicherheit mit Paypal bezahlt. Aufgrund leider sehr schlechter Erfahrungen von anderen Käufern auf skybound, hab ich den Versuch trotzdem gewagt und bin sehr zufrieden. Meine collector's kam am 2.12 raus und hatte sich um etwa 7 Tage vertagt, 12 waren angesagt wurden..... weil die physische Version noch nicht da war und sollte dann am 19 in Deutschland ankommen und kam tatsächlich heute den 15.12. Sauber verpackt und völlig inordnung an. Ich finde der Shop hat einen Versuch verdient, da er scheinbar auch funktionieren kann und ich auch leider keine andere Möglichkeit hatte an diese collector's ranzukommen. Somit nochmal danke und viel erfolg fürs weitere Geschäft. Mfg Marcel Treichel

Absolutely outrageous. take forever to ship a collector edition (more than 300€), refuses to reimburse customers when the shipment does not take place (illegal) and no longer responds to emails. To avoid absolutely !

I order game 2 months ago and didnt come on the day it was meant to arrived contacted several times and still havent received an update and asked for refund and to cancel order just some bs about working massive scammers

I ordered and paid for wonderlands war back in May. It is not September I still have not got my game. They keep saying they will keep me updated they never do. I am starting to think this is a scam.

total scam! I have tried to get a simple comic book three times. Every single time the order took weeks and weeks to get delivered to dhl, and when delivered to dhl, was later returned to the shipper for some unexplained reason. I tried over and over again, and always the exact same problem. They always take forever to answer, and when they do, it is always a copy+paste answer that doesn`t help at all. So I eventually gave up, and am trying to get a refund. Do not bother to buy from this store as it is just a headache.

Purchased Invincible Compendium 1. Paid with Paypal and the money was withdrawn instantly. My account shows payment fulfilled, provides a tracking number BUT for the last 5 days the tracking number has not been activated ie no package has been sent. Created a ticket within 2 days as they state the package and confirmation will be sent within 1 - 2 days. Three days later no response to my ticket. Cannot cancel because THEY have fulfilled their obligation of taking my money. I have tried chat. Basically, taking my money is incredibly efficient, their service thus far particularly with regard to communication is non-existent. Their HELP page is of no help whatsoever eg "If you want to cancel your order..." No link to showing how to cancel your order and if as in my case THEY have fulfilled their side of taking your money then I have to create yet another ticket to cancel it. They are not even answering to my first query. I will now have to go through PayPal and create a dispute resolution. I like many others do losts of on-line purchasing, this site is at the top of worst experience ever.

So I had read the Trustpilot reviews before ordering from Skybound but it felt very mixed and they were one of the only sites offering the boardgame expansions I wanted ('Red Flags' expansions) so I gave it a try.. Ordered basically every expansion pack they offered, haha, and it came in today ^^! Safe and sound and with DHL (: No odd additional fees either. I'm stoked. I feel a lot of the negative feedback might be based on not automatically getting your tracking number and so not knowing if it has been shipped or if it is on its way and it took a month or so for my package to arrive and I think people get the heebie jeebies not knowing the status for all of that time. (I live in the Netherlands by the way) But so when I contacted customer service to ask for my tracking number, they provided it to me immediately and I was able to exactly know where my package was and it really had been shipped quite early but it just arrived after a month for some reason. Even with DHL. But so the TL;DR is.. the tracking number should be conveyed to a customer better but other than that..? They're prettyyyyyyyyyy legit! I'm so happy! I will definitely order again in the future ^^ Thank you so much, Skybound staff :D! EDIT: I see a lady down below commenting on how she thought the 'Red Flags' expansion packs would be much more than they are.... That's not something Skybound can do anything about. It is exactly the size and the amount of cards you would expect from an expansion to the actual game. The packs are even bigger than some of the packs I have for 'Cards Against Humanity'. They are incredibly decent and the pictures on their site really look like the boxes I have right here. So.. I don't know what it was she was expecting but to give a bad review based on that..? And cuss? Jeebus.