Great customer service
Their customer service team has been very helpful. They get back to me in a timely manner and will work with you get the issue resolved.
By Sujin
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
141 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We help Shopify store owners scale to 7 or 8-Figures per year with eCommerce training, softwares and Shopify themes.
Skup (skup.net) has 141 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
141 approved reviews, newest moderated first
Their customer service team has been very helpful. They get back to me in a timely manner and will work with you get the issue resolved.
By Sujin
Great Course Content! Awesome Customer Service! This is a legit company with quality products. You will not be disappointed!!
By Elijah I.
I’m very pleased with their help. They were swift and attentive
By Michael
They responded to me promptly and fixed the error I was experiencing so very happy with the the service.
By Denise K.
So far my experience has been positive interacting with various Skup people. They are directly to the point, energetic and try to understand my needs setting up my store. They are knowledgeable on all the topics and direct me to the best person to help with any issues. Like I usually say, so far excellent.
By Robert V.
Been using their Shopify theme for years without issue. One day my mobile navigation disappeared so I contacted support. They responded within 24 hours and tried to help me troubleshoot via email. When it was clear it was something their team would need to handle, they came in and fixed everything quickly. Really happy with their support and quick work.
By Shannon
Though there was a bit of confusion and back and forths with the Skup team, they managed to be very helpful and resolve the issues we were experiencing free of charge. Very much appreciated
By Celsius
Response from Skup· Sep 27, 2023
Thank you! It can difficult to relay technical information across multiple teams in a digital space so I am happy we were able to assist you. We are always here to help!
Ben has always responded very quickly to any of my questions. His knowledge on whatever I am in need of answering is spot on. Very thankful that I have someone that I can reach when needed. Thanks, Ben
By ROBIN L.
Response from Skup· Sep 25, 2023
Thank you Robin! I am so happy to see your progress each time I assist you. We are always here to help!