SkinfoodfixReviews of skinfoodfix.com

Ordered a bundle kit, it aggravated my face so bad, it took about 6 days to get my skin back to normal. I emailed on day 4 of wanting to get a refund, but no answer, 2 weeks later still no answer. Sent issue to paypal, they have yet to recieve any response. Well, I chalk it up as a lesson. Don't believe all you read of products that help. I am not mad, just dissapointed. if you ignore customers and just take their money with no concern for their situations, life eventually will rear its ugly head. Good luck to you.....

Have ordered multiple times from this company with no issue. Today I received an order that was partially complete and missing an item. They are IMPOSSIBLE to get in touch with. I filed a Paypal complaint. They need better customer support if they want to stay in business.

Feel so stupid. Should have read the reviews before throwing my money away. 100% accurate unfortunately - zero package delivered and horrendous customer experience riddled with pathetic excuses and zero attempt to help rectify issue. Can’t help but feel like I be been scammed after this experience. But good lesson to always do your research before buying from companies! For those that have skin issues there’s always reputable companies like MooGoo from Australia who are excellent. Sad the world has come to this:(

This is a great company. I had always bought my products through Etsy, but went through some personal things in my life, including having to move from Ohio to Florida. My skin has been acting up lately from the sun, and I remembered this company having amazing products, including the blue cambrian soap and blue tansy, vanilla and lavender body butter. I just realized this company is based out of Florida, and the wonderful woman behind this company got my package out so fast, that I’ll be able to have it tomorrow already (minus usps usual screw-ups lol), and when your skin is messed up, the last thing you want is that have to wait a long time for a specific product you know is going to take that all away. I don’t feel the rating that currently stands (2.5 stars??) on this company is fair at all, so I felt the need to come and give them 5 stars; for my past experiences with them and their products, and now the current ones. Please don’t hesitate to shop from SkinFoodFix. If you’re worried, just try ONE product because I guarantee it will change your mind. A 5-star rating is a no-brainer for me. Edit to add: to the people leaving one star: did you ever bother to think that MAYBE this is one person running this business and that she is very busy with orders? Also, our mail systems, whether it be USPS, FedEx, or UPS, screw up and “lose” packages constantly. I run a business and I cannot tell you how often this has happened to my business. A representative from the business has to file insurance claims and it’s a process… a long one. Perhaps SkinFoodFix has replaced your items by now, or you’ve received the delayed/lost items, and you should update your reviews. But you won’t… 🙄

My order has not been delivered and it has been a month since ordering. I reached out to customer service with screenshots and the response I got back was “this happens a lot”. Extremely disappointed because I tried their products at a friends house and loved them but I most definitely don’t foresee myself purchasing again, thankfully I’m not out too much because I ordered a small amount to try.

My package never arrived. Tracking info last information is that it never got out of their country and returned to sender. The package never reached my country. The communication with the owner was really bad. I contacted my bank to get a refund!

Every time I order from this company my products are delivered either early or on time! I love supporting this women-owned small business and my skin does too!

Terrible customer service. I paid $67.92 for shipping and it has been 24 days and I have not yet received my items. Their response was “ We have no guarantees of any sort Never have International is not in our control at all We can’t even call your country but you can call customs”. I understand shipping internationally can be tricky, especially these days but nice customer service goes a long way.