SkinesaReviews of skinesa.com

Response from Skinesa· Mar 18, 2026

Thank you for giving Skinesa a try and for sharing your experience. We’re really sorry to hear that you haven’t seen the improvements you were hoping for and that you’re still dealing with problematic skin. Everyone’s skin and microbiome are different, and while many people begin to notice changes within a few months, it doesn’t work the same way for everyone. That said, we never want anyone to feel like they’ve wasted their money. **We offer a full 90-day money-back guarantee, even if the product has been used and without requiring a return.** If you’re open to it, please reach out to our support team at and we’ll make this right for you. We truly appreciate you giving us a try and hope we can help resolve this for you.

Response from Skinesa· Dec 11, 2024

Thank you for your feedback. We are sorry to hear about your concerns and want to clarify some points to ensure all our customers feel confident in their experience with us. We have maintained a fully functional phone number, 1-877-SKINESA, for over five years, and it remains available to assist with any inquiries or concerns. We encourage you to try reaching out again so we can personally address your issue. Additionally, as stated in our Terms and Conditions, we offer free refunds without requiring the return of the product. This policy is part of our commitment to customer satisfaction, and we take pride in making it easy for customers to resolve any issues. We understand your frustration and want to make things right. If there’s been any miscommunication or misunderstanding, we’d love the chance to assist you directly. We appreciate your feedback as it helps us continually improve our services. Thank you for giving us the opportunity to address this.